Register
 (photo: Infomill Ltd)
09.01.2017, 12:22

New Version of PartsArena Pro App

Company News, Heating, Ventilating & Air Conditioning (HVAC)

Heating engineers across the UK will enjoy a new, updated version of PartsArena Pro from January 2017 as creator, Infomill rolls out its latest improvements to the leading source of heating parts and technical data to over 2,600 licensed users.

PartsArena Pro app
© Infomill Ltd

 

 

Heating engineers across the UK will enjoy a new, updated version of PartsArena Pro from January 2017 as creator, Infomill rolls out its latest improvements to the leading source of heating parts and technical data to over 2,600 licensed users.

 

With the ability to access the app offline on iOS, Android and Windows, PartsArena Pro has fast become an essential efficiency tool for heating engineers whilst out in the field. Instant access to technical manuals, part imagery, interactive exploded views, parts codes and a stockist locator helps engineers to reduce time on-site and improve the first time fix rate by ensuring much more accurate parts ordering.

 

The system is being used by heating companies including larger organisations and SME’s to enhance customer service and cut cost on site. Many engineers are benefitting from integration with their field management systems, enabling automated parts ordering.

 

The January update of PartsArena Pro will see many improvements and enhancements, often developed from valuable user feedback. These include:

 

  • A new user interface with dropdown menu replacing tabs
  • One-time log-in account for activation
  • Manually add notes to an appliance or part for handy reminders
  • Create a Favourites list of appliances and parts for swift access
  • Quick access to recently viewed parts and documents
  • Copy part codes to a clipboard to paste into external documents
  • Automated feedback forms as part of the help and support available
  • Full on-screen help throughout the app

 

Comments Jonathan Ralphs, Infomill MD: “We’re very proud of our market-leading app that continues to provide huge efficiency benefits for heating engineers nationwide. Forever wishing to keep PartsArena Pro cutting-edge, we have a highly skilled team that reviews all user feedback in addition to technological advances, to understand how we can make this invaluable app even more effective and intuitive to use. The result being that this updated version will certainly enhance service performance every single day.”

 

PartsArena Pro is increasingly being integrated into field service management systems to offer efficiencies at every level coupled with a better customer experience. A recent example concerned field service management company Aeromark working with Infomill and Plumb & Parts Center to deliver a brand new, fully integrated system for use by Swale Heating; a ground-breaking USP for this heating company.

 

For further information about PartsArena Pro please visit www.PartsArena.info.


Article rating:

vote data

  1. Awesome- makes my life easier!

Leave a reply

 (photo: )
News Editor  - 21.09.2020, 10:42

Inaugural Hard Hat Awareness Week

Hard Hat Awareness Week, a new initiative from brain injury charity Headway and PPE manufacturer Centurion, launches in the UK today.

 (photo: Serco Group Plc)
News Editor  - 14.09.2020, 12:25

Delivering Positive Social Outcomes

A dedicated remand strategy developed by Serco for the Adelaide Remand Centre (ARC) is helping the South Australian Government achieve its target of reducing reoffending by 10 per cent.

The Anabas FM team. (photo: )
News Editor  - 15.09.2020, 16:27

Mastering the Art of Brilliance

Specialist FM services provider to the UK corporate sector Anabas has introduced a new dedicated training programme to support its workforce during Covid-19.

 (photo: Confida FM)
Confida FM  - 02.06.2017, 17:12

New Beginnings for Ayrshire FM Business

The launch of Confida FM promises a bright new future for a wife and husband management team - and the facilities management industry in Scotland...and beyond.

ERA are relocationg to a new £multi-million site. (photo: ERA)
SSiFM Ltd  - 30.10.2017, 16:36

Supporting ERA Home Security

The UK’s only pay-as-you-go facilities management provider SSiFM is supporting ERA Home Security with a move into a brand-new state of the art building.

Ben Taub Hospital in Houston after the hurricane. (Photography by Andrew Kragie, Houston Chronicle). (photo: Andrew Kragie)
Harris Health System  - 25.10.2017, 21:48

Holding Back Hurricane Harvey

Even at the height of the heavy rainfall and high winds occasioned by Hurricane Harvey, engineering staff at Harris Health System’s Ben Taub Hospital continued to battle multiple leaks.

 (photo: Infomill Ltd)
Infomill Ltd  - 09.01.2017, 12:22

New Version of PartsArena Pro App

Heating engineers across the UK will enjoy a new, updated version of PartsArena Pro from January 2017 as creator, Infomill rolls out its latest improvements to the leading source of heating parts...