In Focus

Major Soft FM UK Health Contract for ISS

Following a competitive procurement process, the Fulham Road Collaborative (FRC) has awarded a 5-year contract worth more than £100 million (842 million DKK) to existing provider, ISS Healthcare.
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Paul Farmer: Chelsea and Westminster Hospital. (Photography by Paul Farmer).
Chelsea and Westminster Hospital. (Photography by Paul Farmer).

 


Representing some of the world’s leading clinical facilities, the collaborative consortium of NHS establishments along the Fulham Road in West London and their associate hospitals include the Chelsea & Westminster NHS Foundation Trust, the Royal Marsden NHS Foundation Trust, and the Royal Brompton and Harefield NHS Foundation Trust. 


 

The soft facilities management agreement is the second one awarded to ISS – a similar contract ran from January 2012. The new partnership will see ISS extend their presence to include waste management, whilst still providing a wide range of services, including healthcare cleaning, patient catering, portering and logistics, linen and laundry, reception, and car parking. ISS were also successful in their tender to provide commercial retail services to the staff, visitors and patients at the Chelsea & Westminster and Harefield hospitals. 


 

Chris Ash, Managing Director of ISS Healthcare in the UK, said:

“We are delighted that the Fulham Road Collaborative felt that ISS continued to offer the best value for money and service solutions to its patients. The process allowed us to showcase a number of innovation, technology led service solutions. I am particularly pleased to see the opening of our inaugural Academy, an industry-first training facility that that will bring to life our new approach to technical and behavioral skills development.”

 

A spokesperson for the Chelsea & Westminster NHS Foundation Trust, the Royal Marsden NHS Foundation Trust, and the Royal Brompton and Harefield NHS Foundation Trust, said:

“All of us are delighted that ISS have been awarded the contract for a second time along the Fulham Road collaboration of hospitals. We are all committed to delivering excellent patient care and we look forward to continue working with ISS to ensure our high standards are maintained.”

 

 

ISS Facility Services

About ISS Facility Services

ISS is one of the world's largest facility services providers. We provide organisations of all types, shapes and sizes with every facility solution they might require. By managing your organisation's everyday needs, we can save you money, make your life easier and free you to focus on what you do best. Visit us at www.issworld.com

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