The four-year contract covers the provision of care and assistance for passengers with reduced mobility (PRM) for AENA’s main airports in the Canary Islands. Interserve’s role will include transporting passengers through the airports and helping them with check-in, boarding and luggage collection.
The assistance for PRM covers busy tourist airports in the Canary Islands, including Tenerife Sur, as well as Gran Canaria, Lanzarote, Fuerteventura, Tenerife Norte and La Palma.
Interserve has a strong presence in the Spanish transport sector and provides services for 15 rail and airline operators at over 100 different sites.
Debbie White, Interserve’s chief executive, said:
“As global air travel continues to rise, guaranteeing the safety, security and comfort of passengers in a busy environment remains a top priority for airport operators. Through our understanding and expertise in managing these pressures, we look forward to delivering a truly world-class experience for passengers.”
AENA is Spain’s largest airport and heliport operator. The company manages 46 airports and two heliports across the country and handles the largest volume of people of any European operator, registering 230 million passengers in 2016. The operator also supports the management of 16 international airports outside Spain.