Worth over £1 million for the growing Northern Irish part of the business, the three-year contract will see ABM supply the iconic site with more than 50 members of staff covering security, cleaning, customer services and environmental.
Victoria Square houses over 70 international and local brands, restaurants and a cinema complex, and is regarded to be a premium commercial, residential and leisure development, which took over six years to construct. Covering approximately 800,000 ft² and costing £400m, it is the biggest and one of the most expensive property developments ever undertaken in Northern Ireland, and was officially opened on 6 March 2008.
One of the roles will see ABM staff acting as a 'tour guide'; positioned in Victoria Square's glass dome – which boasts 360-degree views across Belfast – staff will be responsible for informing tourists about the city's major landmarks and rich history. This is especially significant this year which sees the shopping centre celebrate its 10-year anniversary.
Kyle Russell, Regional Manager – Ireland at ABM, commented: “Everyone at ABM is delighted to be working with Victoria Square, which is without doubt Northern Ireland's best-known and most exclusive shopping centres. Having grown up in Belfast, I personally remember it being built and evolving into what it is today: an iconic part of the city's landscape.
"ABM continues to establish itself in the area and Victoria Square is a fantastic addition to the company's retail portfolio. It's also a key account win, which our team has secured just three months after being appointed to manage the cleaning and security operations at another of Northern Ireland’s leading retail complexes, Bloomfield Shopping Centre.
“These wins ultimately demonstrate the company's dominance within the retail market, not just in Northern Ireland, but across the United Kingdom, and we look forward to more wins in the future."
Michelle Greeves, Centre Manager of Victoria Square, commented: "As Belfast's premier shopping and leisure destination, we were seeking a company with the necessary credentials and vision to ensure Victoria Square continues to deliver the high standards it has become known for.
"ABM’s solid reputation in the retail space stood out for us, which in turn, gave us huge peace of mind. The training infrastructure in place was also impressive and we were assured that ABM's employees would be a natural extension of the Victoria Square brand, as opposed to contractors."
A specialist in technical, electrical, critical, cleaning, security, and heating, ventilation and air conditioning (HVAC) services, ABM’s retail clients include: The Bullring Shopping Centre in Birmingham; the London Designer Outlet in London; The Centre in Livingstone, Scotland; and Hammerson. The company provides cleaning services for The O2 Arena in London; cleaning services at Transport for London's underground stations, depot, and the London Transport Museum; and guest services at London's Heathrow Airport.
About ABM UK
ABM employs just over 7,000 people with offices in London, Glasgow, Belfast, Dublin, Leeds, Bolsover, Luton and Stevenage, and current customers include retail and leisure venues, major international banks and law firms, museums, public buildings, transportation centres and airports.
ABM’s comprehensive capabilities include cleaning, security, electrical & lighting, energy solutions, facilities engineering, HVAC & mechanical, data centre cleaning, landscape & turf, and parking, provided through standalone or integrated solutions. ABM provides custom facility solutions in urban, suburban and rural areas to properties of all sizes — from shopping centre to commercial buildings, data centre, manufacturing plants and airports.
ABM offers a comprehensive apprenticeship programme and a scholarship scheme that provides opportunities for individuals to better themselves by learning an important trade.
ABM is a subsidiary of ABM Industries, a leading provider of facility solutions with revenues of approximately $5.5 billion and more than 130,000 employees in 350+ offices throughout the United States and various international locations. ABM Industries Incorporated, which operates through its subsidiaries, was founded in 1909.
For more information, please visit www.abm.co.uk.