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Ian Williams 2017 Full-Year Results

15 March 2018 / by Ian Williams Limited (author) / Bristol
Ian Williams' board of directors. (photo: )
Ian Williams' board of directors.

Ian Williams, one of the UK’s largest property services companies within the education, commercial and housing sectors, announces good full-year results to 5 November 2017.

The business delivered a strong overall performance maintaining a good underlying operating margin of 5.5% with sales of £86million. Importantly, liquidity further improved and now exceeds £20m with Dunn & Bradstreet reporting a credit rating of 98.

Commenting on the results, Andy Havard, Managing Director, said: "Our commitment to high levels of employee engagement, through direct delivery and the development of a customer centric culture continues to pay off within a market that is seeing significant resource challenges.”

“Our focus on profitable growth, that is cash generative, combined with high levels of opportunity selection will ensure our order book and contract pipeline supports strong financial performance in the future.”

Highlights for the year included:

  • Sales £86m, Profit EBITDA £4.7m

  • Order book growth to £295m

  • Apprenticeships now represent 11% of the workforce

  • Liquidity exceeds £20million

  • Market leading levels of client satisfaction with a Net Promoter Score of +29.5 considered to be ‘Great’





Ian Williams Limited


Ian Williams Limited

Ian Williams Limited is a leader and pioneer in its field, providing complete property solutions including building, maintenance and refurbishment to all market sectors. The company is also one of the largest painting contractors in the UK. It was recently named as one of the UK’s most inspiring businesses. By continuously improving and measuring customer satisfaction, the company benefits from an unrivalled reputation as a ‘complete’ property specialist within the public, commercial, education and social housing sectors. Ian Williams has achieved the ROSPA GOLD standard in health and safety practices for eight years running. Ian Williams has been recognised as “a great place to work” by Investors in People, who awarded the company their Silver Standard for the way in which it had transformed business performance through the support and motivation of its team. The award, which has been given to fewer than 600 organisations in the UK, recognises excellence in areas including people management, leadership and performance evaluation. For more information, please visit www.ianwilliams.co.uk.

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