Superstardom for ISS in the IAOP "Global Outsourcing 100"
ISS has achieved the highest possible rating for a sixth consecutive year during an annual assessment of leading outsourcing companies from all industries undertaken by the International Association of Outsourcing Professionals (IAOP) for its "Global Outsourcing Top 100" listing.
Commenting on its latest IAOP "Five-star" ranking, ISS Group CEO Jeff Gravenhorst, said:
“We are proud to be a global service leader – and that leadership depends on consistently delivering service excellence across our customer sites. As a company with 488,946 employees across more than 70 countries, the key to our success is the right balance between empowerment of our people and standardisation of our processes. Receiving five stars in IAOP’s rating demonstrates that our customers and industry peers recognise our success in this area – and underscores the strength of our value proposition.”
Superstars of the Global Outsourcing 100
ISS was again designated a Super Star of the Global Outsourcing 100 – in recognition of consistently being ranked for more than 5 years and receiving stars in each of the following categories: Customer References, Size & Growth, Awards & Certifications, Programs for Innovations, and Programs for Corporate Social Responsibility.
ISS’s overall score was 7.33 out of 8, compared with the Global Outsourcing 100 list’s 2018 average of 4.81.
Notably, the group scored the highest possible 8 out of 8 in Corporate Social Responsibility, compared with the industry average of 3.94, demonstrating ISS’s strong performance as a responsible employer.
Joseph Nazareth, Head of Group HSEQ & Corporate Responsibility, said:
“We take pride in being a socially responsible company and having a positive impact on the communities in which we work. We believe that our commitment to diversity, health & safety, and sustainability are both good for society and for the bottom line, and see the IAOP rating as recognition that we have made good progress in these areas.”
Evaluation of the 2018 Global Outsourcing Top 100 companies is based on a rigorous scoring methodology that includes an independent review by a panel of IAOP appointed judges. The judging committee all have extensive experience in selecting outsourcing service providers and advisors for their organisations.
The pool of candidates is selected from global outsourcing leaders from all industries. Other leading brands included in the listings, are Accenture, Deloitte and KPMG (amongst others).