STRABAG PFS Reports Sales Growth
EUR 994 million was generated in Germany, compared to EUR 993 million in the previous year. Technical facility management and building management accounted for EUR 596 million of this, infrastructural facility services and industrial services for EUR 309 million and real estate management for EUR 84 million. STRABAG PFS also grew outside Germany in the past financial year, generating revenue of EUR 112 million (2016: EUR 106 million).
“This increase in revenue shows that we have successfully diversified and strengthened our sales activities,” says Martin Schenk, Chairman of the Management Board of STRABAG PFS.
Profitable growth with new and existing customers
In Germany, the property and industrial service provider both extended contracts with existing customers (e.g. Telefónica Germany) and gained well-known new customers in 2017, including R+V Versicherungen, Jungheinrich and WealthCap.
Existing international customers that extended their contracts in 2017 include the Hungarian central bank, the hotel chain Syrena (Poland) and the health and beauty retail chain dm (Austria). New customers in the international portfolio include UniCredit Bank Austria (Austria) and the DIY store chain Praktiker (Hungary).
In the first six months of the current financial year, STRABAG PFS further diversified its customer portfolio and more than doubled its incoming orders (compared to the same period of the previous year). The new additions include Deutsche Bahn, Esprit, the Hahn Group, Immofinanz, Nordex and Orsay.
“STRABAG is a strong brand. We are still the first choice for reliable, innovative and comprehensive property and industrial services,” says Schenk.
However, the lack of specialists and staff represents a challenge throughout the sector. “We need to work on this. Qualified and motivated people are our most valuable investment,” emphasises Schenk. STRABAG PFS had a total of 13,748 employees (2016: 14,141) in Germany and abroad as at 31 December 2017, corresponding to 9,476 FTEs* (2016: 10,187). In Germany, there were 11,704 employees or 7,802 FTEs as at the end of the reporting period.
Digital transformation launched
“For the future, we need experience,” says Schenk. “And we need the courage to try new things. This is why we are actively advancing the digitalisation of our business activities, for example by investing in new technologies and strategic partnerships. Together with Microsoft, we have migrated our order processing to MS Dynamics 365. The aim is to establish interface-free, end-to-end process handling for all customers – from initial contact through to invoicing.” Since 2017, STRABAG PFS has also been supporting the Real Estate Innovation Network (REIN), a key driving force for digital trends and developments in the real estate industry.
“STRABAG PFS has a clear goal,” says Schenk. “We want to be THE innovative property and industrial service provider.”