(photo: Atkins Global)
07.11.2018, 11:50

Biometrics Reducing Journey Times for Air Passengers

Company News, Critical Infrastructure, EMEA, Technology
Biometric technology currently being implemented at Heathrow Airport has the potential to reduce the average passenger’s journey time by up to a third. By using biometrics at every point of departure, from check-in to take-off, the airport can significantly improve the passenger experience.

The end-to-end biometrics solution shows how facial recognition technology can work at every point of the departing passenger’s journey. It is part of Heathrow Airport’s £50 million automation programme that, once implemented, will be the world’s largest deployment of biometrically enabled products including bag drops and self-boarding gates. 

Steve Tasker, Atkins Aviation Market Director, said: “We believe technology has the power to transform people’s experience at airports. The technologies we’re demonstrating this week will fundamentally change the way passengers travel through Heathrow. It’s a perfect example of how technology continues to improve everyone’s lives.” 

Stakeholders attending the off-airport demonstration will see how the departure process would work through different passenger scenarios, from an international flight with baggage to a domestic flight with no baggage. The long-term aim is for all passengers to be able to walk through the airport without breaking their stride. 

Jonathan Coen, Heathrow Customer Relations and Service Director, said: “As our passenger numbers continue to grow, we must look for innovative ways to make it easier and quicker for them to travel through Heathrow with choice, whilst keeping our airport secure. Biometrics are key to helping us do that and we are really excited about the biggest roll out of this equipment at any UK airport.” 


Atkins has previously helped Heathrow implement facial recognition technologies in some stages of the passenger journey, including the biometric pre-security and self-boarding gates. When the technologies demoed this week are implemented, it will be the first time the airport will use them at every stage of the departing passenger’s journey. 


The new technologies are expected to be implemented at the airport from the summer of 2019. 


About Atkins 

Atkins ( is one of the world’s most respected design, engineering and project management consultancies, employing over 18,300 people across the UK, North America, Middle East and Africa, Asia Pacific and Europe. We build long-term trusted partnerships to create a world where lives are enriched through the implementation of our ideas.




Article rating:

vote data

Leave a reply

 (photo: Rentokil Initial plc)
News Editor  - 01.03.2018, 08:30

Strong Growth from Rentokil Initial

FTSE 100 business services group Rentokil Initial has announced revenue growth of 14.5 per cent and on-going operating profits of 14.8 per cent in preliminary results for the year ended 31 December...

The Pembury Tavern. (photo: )
Delta Security  - 17.10.2018, 09:40

Delta Security Upgrades Security at Hackney Pub

Delta Security s helping to protect patrons, staff and property at Hackney’s Pembury Tavern with the installation of a new security system, including an IP-based CCTV solution, roller shutters and...

 (photo: Sodexo APAC)
Sodexo S.A.  - 09.11.2018, 14:41

Sodexo APAC Embraces Latest Workplace Trends

Sodexo's new APAC House regional headquarters building in Singapore incorporates a suite of digital innovations designed to make work life simpler, more productive and, above all, more enjoyable.

(Photograph courtesy of Tookapic). (photo: )
Marissa Francis  - 05.03.2018, 17:13

The Definition of 'Clever'

Marissa Francis, Heating Ventilation and Air Conditioning (HVAC) Improver with ABM UK, explains why university isn't the only route into facilities management.

New chargepoint installation at Southampton Airport. (photo: Southampton Airport)
AGS Airports  - 26.03.2018, 11:30

Southampton Airport Adds EV Chargepoints

Southampton Airport is helping power the growing number of electric vehicle (EV) drivers on UK roads with the installation of seven new Pod Point 7kW chargepoints in its short stay and priority...

 (photo: )
FM Editor  - 31.05.2019, 02:42

King's College Hospital Contract

Artic Building Services will provide HVAC maintenance services under a new contract with the King's College Hospital NHS Foundation Trust.

Penn State University. (photo: )
FM Editor  - 03.04.2019, 19:36

BACnet Site Manager for Big Building Networks

Vancouver, BC based Optigo Networks will be releasing its Visual BACnet Site Manager aggregation tool for different capture nodes across building and campus networks on 25 April. The tool was...