Register
 (photo: )
12.11.2018, 11:34

Mitie Awarded £32 million Waverley Property Management Contract

Company News, Contract Awards, EMEA, Residential

Mitie’s property management business has secured a new contract with Waverley Borough Council worth £3.2 million a year following a competitive tender process. Mitie will provide and manage repairs and maintenance as well as offering void property protection for the Council’s 5,000 properties in Surrey over an initial five-year term with the option to extend for a further five-years. In partnership with Waverley, Mitie’s team will be co-located with the Council’s teams at its head office in Godalming.

 

Quality of service delivery for this contract is key, with Mitie self-delivering a minimum of 80% of repairs and voids through a locally-employed team of multi-skilled operatives including a 24/7/365 out of hours’ service. Mitie will also implement an innovative technology solution which will link Waverley and Mitie’s IT systems to enable dynamic appointment scheduling.

 

Mitie will also deliver social value activities and digital inclusion training initiatives for residents in the borough. This includes Waverley’s ‘[email protected]’ project, which provides opportunities to access the internet for Senior Living scheme residents.

 

Councillor Carole King, Portfolio Holder for Housing, Waverley Borough Council said:

“In recent years Waverley’s maintenance and customer service has been transformed and we are delighted to be working in partnership with Mitie to move our service to an even higher level of excellence.”

 

Vicky Fordham-Lewis, Director of Housing, Mitie, said:

“We are delighted to have been awarded this new contract with Waverley Borough Council. We look forward to working in partnership to deliver high quality services, secure value for money and achieve high levels of customer satisfaction for both the Council and its residents in Waverley.”

 

 

 

Article rating:

vote data

Leave a reply

Pictured: Compass Group PLC CEO, Dominic Blakemore. (photo: Compass Group UK & Ireland)
News Editor  - 11.01.2021

Putting the Planet First

Compass Group is among 25 companies to have confirmed support for the Terra Carta pledge launched by HRH The Prince of Wales’ Sustainable Markets Initiative.

 (photo: Compass Group UK & Ireland)
News Editor  - 18.12.2020

Providing 20,000 Meals to Those in Need

The Wimbledon Foundation has extended its support for organisations addressing food poverty at Christmas and beyond as part of its response to COVID-19.

 (photo: Meritt Thomas)
Simon Green  - 06.01.2021

Smoke Bombing or Air Sanitisation Units?

Simon Green, Head of Value Engineering, Sourcing & Quality for the Airdri Group, explains why air sanitisation units are preferable to the practice of smoke bombing in workplaces post-Covid-19.

(Photograph courtesy of Tookapic). (photo: )
Marissa Francis  - 05.03.2018

The Definition of 'Clever'

Marissa Francis, Heating Ventilation and Air Conditioning (HVAC) Improver with ABM UK, explains why university isn't the only route into facilities management.

New chargepoint installation at Southampton Airport. (photo: Southampton Airport)
AGS Airports  - 26.03.2018

Southampton Airport Adds EV Chargepoints

Southampton Airport is helping power the growing number of electric vehicle (EV) drivers on UK roads with the installation of seven new Pod Point 7kW chargepoints in its short stay and priority...

 (photo: )
FM Editor  - 31.05.2019

King's College Hospital Contract

Artic Building Services will provide HVAC maintenance services under a new contract with the King's College Hospital NHS Foundation Trust.

Penn State University. (photo: )
FM Editor  - 03.04.2019

BACnet Site Manager for Big Building Networks

Vancouver, BC based Optigo Networks will be releasing its Visual BACnet Site Manager aggregation tool for different capture nodes across building and campus networks on 25 April. The tool was...