Register
Riello UPS iPlug. (photo: Riello UPS)
Riello UPS iPlug.
14.01.2019, 14:19

UPS Supplier's Warranty Pledge

Company News, Data Centres, EMEA, Supplier News
Award-winning manufacturer of uninterruptible power supplies (UPS) Riello UPS is offering facilities managers some New Year cheer by introducing a standard five-year warranty.

 

Leo Craig, Riello UPS's general manager.
Leo Craig, Riello UPS's general manager. © Riello UPS
From Monday 14th January 2019, all customers will automatically benefit from the extended warranty period on its entire range up to and including 3kVA.

 

The guarantee applies to new purchases of all Riello UPS single-phase units within the specified power range. Eligible products include the popular Sentinel Pro and Sentinel Dual (Low Power) online UPS ranges, along with the supplier’s line interactive and offline UPS units.

 

It covers any mechanical faults or failures during the first five years from purchase, significantly longer than the two or three-year warranty periods typically available with power protection products.

 

Leo Craig, General Manager of Riello UPS, commented: “A UPS provides priceless protection against damaging equipment downtime, so when a facilities manager buys from us they’re placing huge faith that our products are up to such a crucial task.

 

“Warranties help provide that all-important peace of mind. Extending ours to a full five years clearly demonstrates the complete confidence we have in the exceptional reliability and long-lasting performance of our UPS systems. That’s because we design and manufacture all the units we stock, giving us ultimate quality control.”

 

The five-year warranty pledge is the latest in a series of ground-breaking aftercare services provided by the critical power protection specialist.

 

Riello UPS is the first UK-based UPS company to commit to both a guaranteed emergency response and fix time. Through its pioneering Diamond UPS maintenance contract, customers are assured of a four-hour response plus a promise the fault will be repaired inside a further eight hours.

 

In addition, replacement fans are automatically included in Riello UPS maintenance plans, unlike most other providers, while advanced thermal imaging is also featured as standard as part of all preventive maintenance visits (PMVs) too.

 

 

About Riello UPS’ new warranty

The standard five-year warranty is only applicable on new purchases made direct from Riello UPS Ltd or its authorised reseller partners from Monday 14th January 2019. It is not available retrospectively.

 

Unless otherwise agreed, the warranty covers any mechanical faults or failures experienced during the first five years from the date of despatch. Standard Riello UPS terms and conditions apply.

 

The following Riello UPS products are eligible for the standard five-year warranty:

  • Online:
    • Sentinel Pro
    • Sentinel Dual (Low Power)
  • Line Interactive:
    • Net Power
    • Vision
    • Vision Rack
    • Vision Dual
  • Offline / VFD (Voltage & Frequency Dependant):
    • iPlug
    • iDialog [excluding the iDialog Rack version]

 

Article rating:

vote data

Leave a reply

Rushmore Primary School. (photo: )
Delta Security  - 12.02.2019, 08:07

Delta Secures a Local Primary School

UK high-security specialist Delta Security has installed a sophisticated 1080p HD CCTV system at the Rushmore Primary School in Hackney.

Carpet sample after application of FAST-KLEEN. (photo: Fiber-Shield Industries Inc.	)
Fiber-Shield Industries Inc  - 09.01.2019, 22:23

Spot Cleaner for Carpets and Rugs

Fiber-Shield Industries has launched the professional grade VOC-free FAST-KLEEN spot and stain remover for carpets and rugs.

Lite.UI is a controller for ticketless smart barriers, including including the SWARCO Lite.Gate. (photo: )
SWARCO Traffic  - 15.01.2019, 11:09

Novel AI Parking Solution

APT Skidata has launched Lite.UI, a modular solution that allows optional barriers and columns to be controlled via the web or through a single platform.

Craig Lyon. (photo: )
FM Editor  - 25.04.2019, 16:04

Appointment of Operations Director

Incentive Tec, the specialist mechanical and electrical (M&E) arm of the United Kingdom's Incentive FM Group, has appointed Craig Lyon as Operations Director for Projects.

L to R: Sean Lock (Comedian and Presenter), Liz Millward (Kentec Marketing Manager), Peter Bone (Training and Technical Manager), Mark Sennett (event organiser). (photo: )
FM Editor  - 25.04.2019, 15:24

Health and Safety Innovation Award for Kentec

Kentec Electronics' next-gen 16L Taktis addressable fire panel was the recipient of the "Fire Innovation of the Year Award" at the UK's second National Safety and Health Excellence Awards in...

 (photo: )
FM Editor  - 25.04.2019, 16:35

Staying True to Texas A&M University's Past

When the design team at Gensler Houston was handed a project for student housing project for Texas A&M university, it knew it needed to create something which would stand out from other residential...

 (photo: Velela)
FM Editor  - 25.04.2019, 14:46

OCS Wins Birmingham Airport Contract

Birmingham Airport has awarded a five year contract to deliver cleaning and associated services across its property portfolio to OCS, following a competitive tender.