(photo: Equiniti Group plc)
11.01.2021, 20:13

Equiniti Extends TFM Contract

Facilities Management, Contract Awards, EMEA, Service Provider News, United Kingdom

Equiniti has extended its integrated facility services contract with Incentive FM by an additional two years.


Under the terms of the agreement which is worth in excess of £4 million annually, Incentive FM will continue to deliver a total facilities management solution at 22 office locations operated by the share registration, payment and administrative services outsourcer in the United Kingdom.


The services portfolio includes facilities management, operation of a centralised help desk, reception, housekeeping, mechanical and electrical (M&E) contracting,  catering and vending, security, waste management, utility management, and project management. Key locations include a Head Office hub in Crawley and Worthing plus Cardiff, Birmingham, Leeds and Equiniti's Headquarters building in London.


Since the start of its relationship with Equiniti Group in 2013, Incentive FM has consistently delivered and aligned themselves with the Group’s changing client base. Incentive was awarded the contract after a tender process where they put forward a commercial model that suited the needs of the business moving forward. This includes a team of over 50 staff with a revised management structure operating across the 400,000-square foot portfolio. 


Michael Burt, Property and Procurement Director for Equiniti Group plc, comments: "Incentive FM have consistently delivered over the past seven years and provided us with 4.5 per cent of year-on-year savings which is impressive.  


"Their partnership working ethos, technology offering and their proven ability to deliver exceptional levels of service is second to none."


Claire Rumsey, Incentive FM director, adds: "We are extremely proud to continue our business partnership with Equiniti for another two years. The team have built on the success demonstrated by an open and transparent relationship held over the past seven years and will continue to provide a flexible service that responds to our client’s changing needs, especially in this new environment that we all find ourselves in."




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