Chubb Extends Contract with Social Housing Provider
Chubb Fire & Security’s Community Care business has extended its contract with UK social housing provider, North Devon Homes, to deliver a range of planned preventative maintenance services to warden call systems protecting residents across 11 sites.
The Carrier subsidiary has worked with North Devon Homes for almost two decades during which it has installed, serviced and maintained warden call systems to support a more responsive resident care service.
As part of its ‘Essential Plus’ service, Chubb provides preventative maintenance visits that are co-ordinated by Chubb’s area manager and the local engineer, in consultation with North Devon Homes and the tenants at each site.
Jenny Westacott, Independent Living Services Team Leader at North Devon Homes, said,
“We enjoy a strong working relationship with Chubb. Our area manager is always happy to help with any queries and our local engineer Ian is fantastic, always responsive and provides the highest level of service and support.
“Annual visits add real value, giving us a better understanding of the systems and enabling us to ensure we have the correct measures in place to prevent incidents and maintain the safety and protection of our tenants.”
North Devon Homes is a registered charity providing affordable homes for people who need them, managing homes and delivering services to over 3,100 properties in the North Devonshire area.
Find out more at www.chubbcommunitycare.co.uk.