Celebrating Outstanding Talent
Serco Middle East has celebrated the people behind its business at the annual Serco Middle East Pulse Awards which recognise exceptional work by staff in the region.
A gala dinner event which was attended by 200 Serco employees and Group CEO, Rupert Soames, honoured employees for their roles in delivering an exceptional service to the business across the categories of Care, Innovation, Pride and Trust – four key values that define Serco’s corporate culture.
Amongst the winners on the night was HR advisor, Jinna Magbitang. She was recognised in the Care category for her contribution in supporting Serco’s wellbeing campaign, which included organising a number of health-led initiatives for employees, such as health screenings, free GP consultations, delivering a blood donation campaign and providing support with stress management.
Another accolade that was given out during the evening was the Pride Award, which recognises those who have inspired others to make a difference. Bushra Alhosani was praised for her efforts, passion and pride to the Serco Middle East Emiratisation programme. An alumni of Zayed University, Bushra saw an opportunity to support the Emiratisation initiative, and developed a number of initiatives such as directing a video to promote Serco, securing candidates for the ‘Serco ZU intern camp’ and creating the programme they worked through during the summer.
Innovation was also top of the bill at the Awards. Jeremy Picones, Infrastructure Team Leader, at Serco Middle East won the accolade after spotting an opportunity for innovation at the Palm Jumeirah Monorail. He put forward an idea to replace divers – used to take photos of the piers on the Palm Island, which involves significant risk and low level photography – with a drone that provides both a safer option and better quality reporting.
Commenting on the Awards, Phil Malem, Serco Middle East CEO, said:
“I’m always inspired by the people that work for our business. I joined the company in 2019 and it’s been both humbling and a privilege to hear the stories of people who live and breathe our values being recognised on the stage.
“From the staff I meet on contract visits, to those supporting behind the scenes, it’s the people we have that make me proud to lead this company. Their actions have helped make what we do better than anyone else, and this is such a proud evening for me.”
The evening concluded with global recognition for four of the category winners. Sithum Christopher Katukurunda, Bushra Al Hosani, Jeremy Picones and the Learning and Development team from one of Serco’s key transport contracts were each handed a Global Award following their outstanding work for the business.