Security Specialist Adopts SmartTask

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15.06.2020, 14:57

Security Specialist Adopts SmartTask

London-based security specialist Kingfisher Sec is using cloud-based operational monitoring and reporting platform SmartTask to automate critical business processes.

The solution was selected by Kingfisher Sec which employs 50 security guards following a tender process, and is already credited with reducing administration by around 15.5 hours a month by allowing security guards to book shifts and holidays and accept work schedules via an app.

A rostering system allows Kingfisher Sec to create monthly work plans and communicate them direct to staff for electronic confirmation.

Filipi Nascimento, Operations Manager at Kingfisher Sec, says: “We wanted an employee scheduling and workforce that would mitigate any growing pains we experience as the business continues to expand as well as helping us achieve our aim of creating a paperless operation. 


“SmartTask is allowing us to automate many of our manual processes in a phased approach to maximise benefit realisation, without losing focus on our core operational priorities.”

Kingfisher Sec is also looking to replace a paper-based DOB system at around 40 customer sites with  SmartTask’s Daily Occurrence Log (DOL) solution – an electronic communication tool that will enable security guards to  create entries and upload details regarding any on-site occurrences, and provide online visibility of all incident data, together with  supporting photo evidence. DOL will remove costs associated with the security provider’s paper-based log.

Paul Ridden, SmartTask CEO, says: “Our cloud-based software is a highly-advanced and easy-to-use guard management, monitoring and reporting solution that typically reduces costs and improves efficiency by 30 per cent. As a result, a growing range of security businesses are using SmartTask to plan, manage, conduct and measure workforce activities more effectively.”

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Staff Reporter covers the latest news, trends and opinion from the facilities management (FM) and corporate real estate (CRE) sectors. The FM market is currently estimated to be worth USD 1 trillion annually and is projected to grow at a compounded annualised rate of approximately 5% between now and 2026.

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