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Security Specialist Adopts SmartTask

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15.06.2020, 14:57

Security Specialist Adopts SmartTask

London-based security specialist Kingfisher Sec is using cloud-based operational monitoring and reporting platform SmartTask to automate critical business processes.

The solution was selected by Kingfisher Sec which employs 50 security guards following a tender process, and is already credited with reducing administration by around 15.5 hours a month by allowing security guards to book shifts and holidays and accept work schedules via an app.

A rostering system allows Kingfisher Sec to create monthly work plans and communicate them direct to staff for electronic confirmation.

Filipi Nascimento, Operations Manager at Kingfisher Sec, says: “We wanted an employee scheduling and workforce that would mitigate any growing pains we experience as the business continues to expand as well as helping us achieve our aim of creating a paperless operation. 

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“SmartTask is allowing us to automate many of our manual processes in a phased approach to maximise benefit realisation, without losing focus on our core operational priorities.”

Kingfisher Sec is also looking to replace a paper-based DOB system at around 40 customer sites with  SmartTask’s Daily Occurrence Log (DOL) solution – an electronic communication tool that will enable security guards to  create entries and upload details regarding any on-site occurrences, and provide online visibility of all incident data, together with  supporting photo evidence. DOL will remove costs associated with the security provider’s paper-based log.

Paul Ridden, SmartTask CEO, says: “Our cloud-based software is a highly-advanced and easy-to-use guard management, monitoring and reporting solution that typically reduces costs and improves efficiency by 30 per cent. As a result, a growing range of security businesses are using SmartTask to plan, manage, conduct and measure workforce activities more effectively.”

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Staff Reporter

FMIndustry.com covers the latest news, trends and opinion from the facilities management (FM) and corporate real estate (CRE) sectors. The FM market is currently estimated to be worth USD 1 trillion annually and is projected to grow at a compounded annualised rate of approximately 5% between now and 2026.

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