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Celebrating Healthcare Heroes and BAME Apprentices

28.07.2020, 13:07

Celebrating Healthcare Heroes and BAME Apprentices

Compass Group UK & Ireland has recognised the dedication of several staff deployed within the NHS, and the achievement of BAME apprentices who have recently been nominated for an award.

Compass employees who have been singled out for mention contributed significantly to supporting the efforts of the NHS to combat the Covid-19 pandemic.   

Kelly Mayes

Kelly has been nothing short of remarkable during the past few months. She oversees a team of 140 people, with around 70 working on any given day, she has offered them support and led with conviction, setting the standards high.

Her dedication to her role has been inspirational. To help with the increased pressure for housekeeping services Kelly put herself on the busier shifts, took on more work to cover those who needed to self-isolate or be at home with children, trained new recruits and volunteers to clean Covid-19 wards and moved closer to the hospital so that she could be available if she was needed at short notice.

Kelly then took the opportunity to go the extra mile, by offering to test facemasks to ensure that they fitted and served their purpose. This meant coming in on her much-needed time off, but Kelly appreciated that there was no time to lose in checking all of the PPE. Her enthusiasm to help has not diminished throughout and she has never sought recognition for any of her extra work. It’s clear that she is genuinely helping the national effort against Coronavirus.

She is described as “someone who can lift the spirits of her teammates with ease” with an outgoing personality that has brought  people even closer together during the past few months – and a truly worthy Healthcare Hero.

David Lewter

David’s job is pressurised and critical at the best of times, but during the last few months the role has become even more intense as areas of the Royal Surrey Hospital closed and others became even busier with an influx of Covid-19 patients. David has risen to this challenge and has been a huge help to the clinical team working across the hospital.

His unassuming character has meant that he kept his head down, however he has gone above the call of duty with a clear focus on what needs to be done, even moving shifts to help during busier periods.

During the past few months he met every challenge he has been confronted with, tackling tasks without hesitation. As wards changed rapidly at the start of the pandemic, he seamlessly embraced the duties and was intrinsic to the smooth running of the changes. He works so incredibly hard that the hospital’s clinical team have remarked on his individual contribution at the hospital. He is making a huge difference to those he works with.

He never looks for recognition and it’s clear that he is conscious of the role he has to play to help patients and support the NHS, always going the extra mile.

Nicola Lamont

Nicola oversees a 270 strong cleaning team at King’s Mill Hospital and provides support across the Sherwood Forest contract at two other sites, Mansfield Community Hospital and Newark Hospital.

She is described as “an inspiring character taking great pride in her role and demonstrating amazing commitment”. Her position, along with her domestic colleagues, is essential to preventing the transmission of illness within the hospitals. In February this year, King’s Mill Hospital scored ‘100 per cent clean’ in a patient-led assessment.

It goes without saying that during the pandemic, Nicola and her team have been working under increased pressure, as wards changed daily, testing pods were introduced, new routes around the hospital were established and extra facilities for staff such as showers and hand washing stations were implemented. These all need to be immaculately clean at all times. This was on top of enhanced cleaning across all wards and the A&E department, especially where Covid-19 patients were being treated. Operating Theatres and Critical Care departments saw some major changes and Nicola led the charge in supporting the Trust, providing 24-hour domestic cover – to clean, but also to make sure that the department was fully stocked in everything that it needed.

Nicola, who has been a shining star throughout the pandemic and shown perseverance which has never faltered, says: “People have always known and appreciated the NHS, but when you think of hospitals your mind automatically goes to the incredible work of doctors and nurses.

“Over the past few months, I have been amazed at the growing recognition in the part we play behind the scenes as cleaners. It’s wonderful to be part of such a dedicated team and I couldn’t be prouder of the role I have to play.”

BAME Apprenticeship Awards

Compass is also celebrating being shortlisted in two categories of the 2020 BAME Apprenticeship Awards: “Large Employer of the Year” and “Apprentice of the Year”. The winners will be announced at a ceremony in November.

The BAME Apprenticeship Awards evolved from the Asian Apprenticeship Awards, which launched in 2016. They were established in response to a UK government target to increase the diversity of apprenticeships by 20 per cent before 2020. The awards showcase talent and diversity within BAME communities through the celebration of those working hard to overcome adversity to achieve their goals through apprenticeships.

Jonathan Foot, Head of Apprenticeships and Early Careers at Compass Group UK & Ireland, comments: “It’s amazing to have made the finals in both categories we entered. We’re very proud of our apprenticeship programme at Compass Group and we offer a clear career progression through our apprenticeship roadmaps. This is superb recognition and it means a great deal to us as a business.”

The Large Employer of the Year category acknowledges organisations for their contribution in assisting their apprentices along their journey. One of these and the winner of a bronze 2019 Compass Apprentice Chef of the Year award, Natasha Smith, has been deservedly shortlisted for BAME Apprentice of the Year. Natasha is an Apprentice Commis Chef at Levy, and consistently demonstrates commitment, professionalism, passion and dedication in her quest to become an outstanding chef.

Newly appointed Head of Diversity & Inclusion at Compass Group UK & Ireland, Rak Kalidas, says of the nominations: “It’s an honour simply to be shortlisted for the BAME Apprenticeship Awards, as it means we’ve been recognised for our efforts to create a workforce which represents the rich diversity of the customers and clients we serve, as well as society as a whole.

“We have created a Cultural Diversity Employee Network and have set up regular employee listening groups, to ensure our Diversity and Inclusion strategy is in line with our people and addresses the problems which they face. We can’t wait for the ceremony in November and wish all the nominees the best of luck!”


  • Staff Reporter covers the latest news, trends and opinion from the facilities management (FM) and corporate real estate (CRE) sectors. The FM market is currently estimated to be worth USD 1 trillion annually and is projected to grow at a compounded annualised rate of approximately 5% between now and 2026.

CAMFIL HVAC Filtration Solutions

Staff Reporter covers the latest news, trends and opinion from the facilities management (FM) and corporate real estate (CRE) sectors. The FM market is currently estimated to be worth USD 1 trillion annually and is projected to grow at a compounded annualised rate of approximately 5% between now and 2026.
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