02.11.2020, 11:43
LCP Awards Shopping Centre Contracts
LCP has selected Axis Group to deliver integrated cleaning and security service at six shopping centres in the United Kingdom.
Axis was already delivering a dual service at the Wulfrun Shopping Centre in Wolverhampton, and its high quality and innovative operation led LCP to invite the company to tender for additional sites – leading to the award of contracts for The Aldridge Shopping Centre, Centre House Aldridge and Park Place (which are all in Walsall in th West Midlands); as well as Churchill Shopping Centre in Dudley. All these sites have now been mobilised with two more, the Concourse Shopping Centre, Skelmersdale, and The Hardshaw Centre in St Helens, set for mobilisation in December 2020.
Jonathan Levine, Axis Group Chief Executive, comments: “The request for combined services is becoming more and more prevalent, especially from the leisure and hospitality sector where customers want a dynamic and responsive service.
“By combining the management of our security and cleaning services,” Jonathan continues, “we are able to simplify lines of communication for the shopping centre manager and provide even greater consistency to the employees working within the different teams to deliver crucial front-line services.”
Rob Ellis, senior asset manager at LCP, adds: “Following the good and consistent work at the Wulfrun Shopping Centre, we are happy to extend our working relationship with Axis on additional sites within our shopping centre portfolio.”
Full induction training has already been provided at the new sites which have already been mobilised, with additional training to be provided to ensure consistent levels of quality service, understanding of health and safety.
Timegate workforce management software is also being implemented at each site for service delivery tracking and real time reporting of incidents including faults, slips and trips.
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