Quality of Service Underpins Resilience for Office Working
Despite lockdown-related office closures and reports of businesses experiencing tough times, Dominic Ponniah, CEO of London-based Cleanology, says recent contract wins point to the emergence of new and significant commercial trends.
Cleaning contractors gain valuable insight into the health and wellbeing of office working.
What we’re seeing at Cleanology is that flexibility is key for, whilst many cleaning firms have reported a downturn in business, we recently won two new contracts that illustrate the resilience that comes with quality.
Alignment of values is crucial, though. Cleanology shares many of the same values as its clients and we demand exceptionally high service from our teams and a focus on quality in the delivering services.
Our relationship with the Work.Life is one such contract based on similar ethics and values. We are both working towards certified B Corps status, and continuously work to improve sustainability. Cleanology already looked after one section of the estate; our excellent service and ability to adapt has resulted in the new contract expanding to cover the whole estate.
Work.Life is known for its quality co-working spaces, and also offers a modern take on office management under the Yours by Work.Life brand. Cleanology has adapted its service to meet the needs of the 10 co-working organisations on its books. As well as delivering a flexible cleaning service, it also provides housekeepers who work more closely with the FM team.
Cleanology also recently signed a contract with Brookfield Asset Management, its first contract in One Canada Square, Canary Wharf – the third tallest building in the United Kingdom.
Work spaces have undergone dramatic changes in the last year. Even offices that opened up after the first lockdown were asking a number of staff to work from home where possible, and facilities are now reorganising to create more space.
Offices are changing but, with new contracts being signed, it is clear the office is far from extinct.