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FIS Adopts RICS Conflict Avoidance Pledge

19.03.2021, 15:44

FIS Adopts RICS Conflict Avoidance Pledge

FIS, the representative body for the UK’s finishes sector, has committed to the RICS Conflict Avoidance Pledge which requires signatories to adopt proactive conflict avoidance measures and promote collaborative working.

With the cost of settling disputes in the construction sector measured in billions of pounds, conflict can cause immeasurable harm to business relationships and brand reputations. The RICS Conflict Avoidance Pledge is about creating and maintaining good business relationships, dealing with problems early and amicably, and working with clients to ensure projects are delivered on time, on budget and without the need to waste huge amounts of money on legal disputes.

FIS is encouraging all members to sign the Conflict Avoidance Pledge and is working with industry-wide groups to ensure that the core principles are embedded in future editions of standard construction contracts. It is committed to collaborative working and the use of early intervention techniques throughout the supply chain to try to resolve differences of opinion before they escalate into disputes.


FIS CEO, Iain McIlwee, explains: “Signing the pledge underpins our commitment to creating a better environment for our supply chain.  It isn’t rocket science, in fact it underpins many of the values we expect of the FIS community and were instilled in me by my mum! 

“The construction industry spends around 1.6 per cent its total expenditure in the UK on legal services, which compares unfavourably to the UK economy’s median spend of 0.8 per cent.  This is because we have created an adversarial environment built on win-lose contract negotiations.  We have made the contract more important than the project. We have even started calling ourselves contractors rather than constructors.

“We need to consign this 20th Century thinking to the past as it stands in the way of progress and undermines attempts to drive up quality and reduce waste.  The RICS Avoidance Pledge and corresponding Conflict Avoidance Process (CAP) are part of an industry wide commitment to change this, and we are eager to support and encourage others in and around our community to do the same”.

Martin Burns, Head of RICS’ Dispute Resolution Services (DRS), Research & Development, adds: “It is great that we have leading trade bodies like FIS supporting the pledge and actively encouraging their members to sign and adhere to the terms laid out.  The culture in construction needs to change, but change will openly happen when enough people take that first step to being better and believe that others can and will change too.”

To mark signing the pledge, FIS is hosting a webinar (Midday, 25th March) aimed at helping members avoid disputes and embrace the RICS Conflict Avoidance Process – visit Conflict Avoidance: Taking the pledge – 25 March – FIS ( to book your place.

CAMFIL HVAC Filtration Solutions

Staff Reporter covers the latest news, trends and opinion from the facilities management (FM) and corporate real estate (CRE) sectors. The FM market is currently estimated to be worth USD 1 trillion annually and is projected to grow at a compounded annualised rate of approximately 5% between now and 2026.

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