Maximising the Potential of In-room TV
New partnerships between PPDS and property management system (PMS) integrators Nonius, Nevotek and Imagine Soft, are set to transform in-room hotel guest experiences.
The collaborations will add new capabilities to the company’s range of Philips-branded MediaSuite TVs, including options to personalise services for guests such as welcome messaging, bill viewing, native language selection, personalised offers, and mobile check in and out services.
Noniusmanage PMS solutions service some 120 million users and 330,000 hotel rooms globally, with Nevotek reaching 3,000 hotels and Imagine Soft some 3,500 hotels where in-room TV is increasingly regarded as a key source of new revenue streams.
Jeroen Verhaeghe, International Business Manager Professional TV for PPDS, explains: “The hotel TV no longer has to be just a screen in the room, with a single purpose. Like a phone, or a PC, TVs at home and in hotels have evolved beyond their original function, becoming an invaluable communication tool and a vital source for both entertainment and information.
“Coupled with the capabilities and continued innovation of MediaSuite, and working with leading PMS integrators, we’re opening the doors for hoteliers to manage the experience they want for their guests – from the moment they walk into a room to the moment they check out.
“Every hotel proprietor, whether running a small property with a handful of rooms, or one with several thousand rooms across multiple locations around the world, will have their own views and preferences on how best to service their guests and how to provide the best possible experience during their stay. At PPDS, we don’t believe in a one size fits all or dictating and restricting choices for our partners. With these partnerships, our TVs are helping hoteliers to act upon and achieve their ambitions to best serve their customers.
“We’re breaking the industry-mould, giving our customers more choice and greater control of what works best for them.”