Pistoia-based retail cooperative Conad Nord Ovest has further expanded a collaboration with Diebold Nixdorf and tech integrator Distribution Service to install self-checkout solutions in stores across Italy following the success deployment of 160 units in 2020.
The new deployment of 90 units will allow customers of supermarkets and hypermarkets to experience what the cooperative describes as “a truly holistic, end-to-end self-service approach”.
Conad Nord Ovest was formed by the merger between Conad del Tirreno and Nordiconad and currently operates 366 member retail outlets employing more than 16,000 people in Piedmont and Valle d’Aosta, Liguria, Emilia (provinces of Modena, Bologna and Ferrara), Tuscany, Lazio (provinces of Rome, Viterbo), Lombardy (province of Mantua) and Sardinia. The organisation boasts operates over 587 points of sale.
Diebold Nixdorf’s open and modular EASY SCO and EASY eXpress with both cash and card-only payment allow the retail chain to integrate hardware and software quickly and easily. Both self-checkout solutions are integrated into the TUASelf software platform, a proprietary software for the management of the retail cooperatives self-service checkout, created by the collaboration between the two organisations which began in 2018.
Maurizio Barsacchi, Director of Innovation, Services and Organization at Conad Nord Ovest, comments: “The collaboration with Diebold Nixdorf and Distribution Service has allowed us to achieve our business goals quickly: proprietary software developed together with Distribution Service and hardware with all the quality and functional features that were essential to us.”
Bruno Bottai, CEO of Distribution Service, says: “After creating the TUASelf platform for Conad we were looking for a reference partner to supply quality retail hardware, and Diebold Nixdorf proved to be the perfect complement to the partnership.”
Lorenza Sbarbaro, Managing Director of Diebold Nixdorf, adds: “Working with a valuable partner like Distribution Service allowed us to quickly create a secure and reliable self-checkout solution for Conad Nord Ovest that enhances the consumers’ journey in their stores.”