Institutional fund administrator Link Group has renewed and extended the scope of a contract with Incentive QAS to include provision of total facilities management (TFM) services at five sites it acquired in the United Kingdom following its 2017 acquisition of London based Capita Asset Services (CAS) from Capita plc.
The new three-year contract followed a competitive tender process and will see Incentive QAS deliver daily cleaning, waste management, washroom, window cleaning, pest control and planned and reactive mechanical and electrical (M&E) services at five sites in Huddersfield, Leeds, Ipswich, Exeter and London.
Sydney headquartered Link Group provides financial administration solutions from multiple global locations in the Asia Pacific and EMEA regions, and Incentive QAS worked closely during its initial appointment for a three-year term following the CAS acquisition to provide ancillary landscaping, pest control and reactive maintenance services, initially at the Huddersfield site. Incentive QAS also closed the Beckenham site and mobilised the new Leeds office in January 2020 where it provided all cleaning and maintenance services.
Mark Ringsell, Divisional Facilities Manager at Link Group, comments: “Incentive QAS have partnered closely with us as we further established our business in the UK.. They have provided an excellent service throughout the Covid-19 pandemic and we are pleased to award them a further three-year contract after a competitive tender process, where they offered a best value for money solution.”
Jamie Wright, Managing Director, Incentive QAS adds: “We’ve built a great working relationship with Link Group over the past few years, providing them with cleaning and FM services throughout a challenging time. Our company vision it to have staff and clients who love working with us and we’re delighted that our contract retention rate is so strong.”