Global AV and collaboration specialist Kinly has promoted Duncan MacPherson to UK & Ireland Services Director.
MacPherson, who has held several positions at the company, assumes responsibility for further enhancing operational standards and maintaining the highest levels of service support for 2,500 clients around the world who are increasingly embracing new technologies to support hybrid working.
He says: “I am delighted to be taking up this position at such an exciting and challenging time for the industry.
“During my time at Kinly I have been fortunate to gain valuable experience in a variety of roles, working my way up from an engineer to an operations director and many more, so I have a clear understanding of how vital excellent service is to our customers, along with the processes that ensure smooth and successful projects.
“As requirements for a hybrid workplace develop for our customers, I believe Kinly is ideally positioned to deliver the agile and flexible service portfolio necessary to maintain business productivity in these transitional times for our clients. The wealth of experience in the team, the broad range of services from remote management, onsite specialists and a highly responsive specialist service centre and field operation – means Kinly is the ideal partner in the market.”
Tom Martin, managing director for Northern Europe and Kinly’s Interim CEO, adds: “With Duncan’s knowledge and experience in leading successful teams at Kinly, we are thrilled to welcome him to this new role. High levels of service and support are the essence of a successful business relationship and essential to a smooth AV operation.
“We are wholly confident that, in Duncan, we have one of the best there is to deliver the highest standards expected by Kinly’s customers.”