Supporting Parr FM’s Digital Transformation

Radius has been helping Parr Facilities Management connect teams seamlessly as the facility services and fit-out specialist embraces technology to achieve productivity gains.

Parr FM is one of Northern Ireland’s most successful FM companies with a roster of major clients including BOC, GLL, Triangle Housing, NHS Shared Business Services (NHS SBS), Co-op, and Lidl. The mechanical and electrical services specialist which recently opened a new Glasgow hub as part of its growth ambitions has partnered with leading business solutions company Radius to help maintain its growth momentum.

In March, the company announced an investment of £1m with the launch of a new specialist renewables company, Parr Renewables. Creating over 20 new jobs, Parr Renewables collaborates with colleagues across its teams to deliver tailored sustainable energy solutions.

Under the stewardship of Radius’ telecoms arm Radius Connect, Parr FM, which has more than 200 staff in offices in Belfast, Manchester, Dublin and Glasgow, is transforming its telecoms infrastructure, adding more mobile and cloud-based assets to support its growing remote-working teams.

Committed to paperless working and more streamlined reporting, Parr has more than 210 mobile phones in use as part of a top-tech upgrade which includes the installation of a cloud-based hosted phone system that provides the flexibility and security required to support its dynamic business needs.

A company with a fleet of more than 130 vehicles on the road in every region, Parr has also just installed specialist GPS telematics, delivered by Radius Telematics, allowing it to keep track and improve efficiencies among its mobile teams and which complements the introduction of a dedicated fuel card system provided by Radius to manage fuel consumption and cost.

Parr Facilities Management managing director, John Warren, says: “In a fast-changing business and economic landscape where we manage multiple, concurrent projects in all jurisdictions, we are acutely focused on investing in the best technology to ensure that we maintain our dynamism, responsiveness, and competitive edge to support our growing client base.

“Working with Radius, we’ve introduced a range of significant tools that has enabled us to work better, faster and at maximum productivity to ensure that we continually deliver for our clients on time and on budget.  I’m delighted with the transformation we’ve made in just a few months and the difference our investment in Radius has made to our company and the wider team.”

Part of Sunday Times’ Top Track 100 companies, Radius, which has more than 40,000 customers in Ireland in telecoms, fuel cards and telematics, owns DCI, the island’s largest fuel card business which last year celebrated its 25th anniversary.

Stephen McQuoid, Ireland Director at Radius Connect, says: “With a diverse, award-winning portfolio of business solutions designed to deliver growth and capacity and help drive innovation, Radius is recognised and trusted for providing an outstanding customer experience.

“Our success is built on the partnerships we develop with our clients, and we are delighted to be supporting Parr FM in its nationwide strategy for growth.

“As one of Northern Ireland’s experienced, focused companies, we wish John and all the team continued success as we reaffirm our commitment to assisting in delivering its plans and ambitions.”