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G4S Partnership to Revolutionise Frontline Worker Safety

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An exclusive UK partnership between G4S and Australian safety technology company Duress.com will deploy wearable devices to enhance protection of frontline staff who increasingly face threats of violence and anti-social behaviour.

Transformative Technology for Frontline Worker Protection

Duress has developed an advanced suite of body-worn devices designed to provide real-time support and protection for frontline workers. The technology includes live-streaming video, AI capabilities, emergency service integration and full communication functions, ensuring that help is always just a click away. The three flagship products in this range – Phoenix, Falcon, and Eagle – offer versatile and robust solutions tailored to meet diverse operational needs.

While many of our security officers are already connected via body-worn devices to the broader team and remote monitoring centres, this new partnership with Duress will equip G4S security teams with real-time incident visuals and sound

Phoenix: Compact and Powerful

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At the size and weight of a credit card, Phoenix is the most advanced safety device ever designed. Users simply click to discreetly alert security teams, or stream video through to the 24/7 Operations centre where a response can be coordinated. Phoenix also includes slip, trip, and fall detection, mass messaging, and boasts a two year rechargeable battery.

Falcon: Versatility and Immediate Response

Similar in size to a smart watch, the Falcon can be worn as a watch or pendant, and when activated live-streams video, audio, and location data to the security team, enabling rapid and informed responses. Additional features include a push-to-talk function and AI-driven policy lookup, enhancing both communication and procedural compliance during incidents.

Eagle: Full-Featured and Robust

The Eagle device stands out with its fully-featured design, delivering live video and audio feeds to all connected security personnel during emergencies. Its long battery life, easy-to-use clip options, and integration with other Duress devices ensure seamless operation. The Eagle also supports comprehensive incident reporting and data analysis, aiding in both immediate response and long-term safety planning

Commitment to Safety

G4S’s collaboration with Duress re-enforces the companies’ shared commitment to safeguarding frontline workers, and doubles down on the G4S vision of connected security programmes by leveraging technology as well as the security services provider’s extensive infrastructure.

David Munnery, Major Projects & Monitoring Director for G4S, says: “While many of our security officers are already connected via body-worn devices to the broader team and remote monitoring centres, this new partnership with Duress will equip G4S security teams with real-time incident visuals and sound, as well as many other features, which will further advance the effectiveness of our security officers.”

For additional information, visit the Duress and G4S websites.

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Staff Reporter

FMIndustry.com covers the latest news, trends and opinion from the facilities management (FM) and corporate real estate (CRE) sectors. The FM market is currently estimated to be worth USD 1 trillion annually and is projected to grow at a compounded annualised rate of approximately 5% between now and 2026.

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  • Staff Reporter

    FMIndustry.com covers the latest news, trends and opinion from the facilities management (FM) and corporate real estate (CRE) sectors. The FM market is currently estimated to be worth USD 1 trillion annually and is projected to grow at a compounded annualised rate of approximately 5% between now and 2026.

    View all Articles

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