
The Capital & Regional real estate investment trust has selected Integral – JLL’s building services and engineering firm – to deliver mechanical and electrical, building fabric maintenance and public health related services at its shopping centres in England for an initial contract term of five years following a competitive tender process.
The specialist REIT, and owner and operator of shopping centres selected Integral based on the basis of the company’s overall service offering and focus on delivery, robust health and safety practices and caring for people. The addition of Capital & Regional shopping centres adds to Integral’s rapidly growing shopping centre division, which maintains destinations with a footfall more than 200 million per annum across England and Wales. The agreement, which commenced June 2024, will see Integral partner with Capital & Regional in the REIT’s five English shopping centres with a dedicated team of 14 staff and supported by a robust contract support structure. A collaborative approach on net zero and ESG provides the backbone to the partnership.
Integral has been able to demonstrate an exceptional understanding of our needs in the retail and leisure space.
Mark Baker, Divisional Director at Integral, says: This is an exciting collaboration between two organisations with similar values. Capital & Regional is a high-profile client in the retail destination market with a fresh approach to working with its supply partners. My team and I are looking forward to working with the client team to support them in meeting their net zero targets and assist them in their future maintenance strategy.”
Sara Jennings, Director of Operations and Guest Experience of Capital & Regional, adds: “Integral has been able to demonstrate an exceptional understanding of our needs in the retail and leisure space. This partnership marks a significant step in our commitment to enhancing operational efficiencies and sustainable growth.”