
NHS Forth Valley has retained Serco as the provider of cleaning, catering and portering services at Forth Valley Royal Hospital for a further seven years.
The contract follows a comprehensive market test exercise conducted in partnership with Forth Health and NHS Forth Valley.
We believe that our approach and values make a real impact and bring about positive change for patients, supporting their recovery when they need it the most.
Serco has been responsible for providing both Soft and Hard FM services at Forth Valley Royal Hospital since 2010 and the provision of Hard Services, including building maintenance, will continue through to 2042.
Petra Moss, Managing Director of Serco’s Health business, says: “We are delighted to have been given the opportunity to continue to support patient care with the provision of soft services at Forth Valley Royal Hospital. We have provided these services along with Hard Services since 2010 and we are extremely proud of our team that performs a challenging and difficult role with great professionalism. We believe that our approach and values make a real impact and bring about positive change for patients, supporting their recovery when they need it the most.”
Serco deploys a team of 750 at Forth Valley Royal Hospital, the only acute hospital facility serving the local community across Forth Valley, with the group also providing full patient catering to NHS Forth Valley’s four Community Hospitals.