US Bank is an operating brand of U.S. Bancorp, the fifth largest banking institution in the United States.
With over 3,000 banking offices and 5,000 ATMs, the bank’s branch network serves predominantly retail customers in twenty-five states.
Client Objectives
Dedicated to the highest quality of facility maintenance at every location, US Bank turned to EMCOR Facilities Services (EFS)Â for a single-source solution for all facility maintenance requirements, with one provider on one invoice.
Solutions
EFS delivered a comprehensive range of facilities maintenance services, including:
- Indoor/outdoor maintenance for electrical, plumbing, roof, and HVAC
- Small- to large-bid projects
- Monthly building inspections
- Expense management for maintenance budget
- Key performance indicator tracking
Value Delivered
EFS delivered US Bank an integrated facilities maintenance program at locations across the country.
EFS now manages over 19 million square feet of space, handles over 14,000 work orders every month, and receives consistent quality ratings of 95 per cent – all while meeting US Bank’s budget goals.