Circle Health Group A partnership between Schneider Electric and Circle Health Group has helped the UK’s biggest private hospital provider save over £200,000 and resolve 81 per cent of maintenance tickets submitted remotely since 2017.
With 53 hospitals and over 6,500 specialist consultants and doctors, Circle Health Group has achieved gains in operational efficiency across its complex healthcare estate.
As a healthcare provider it’s critical we minimise downtime so as not to impact patient care. The service plan we have in place with Schneider Electric is critical to this.
As is the case for many healthcare providers, boosting operational efficiency whilst dealing with restricted budgets and workforce shortages was a major challenge for the estates team. With additional priorities such as decarbonisation, cybersecurity, and staff training, the group decided additionally to transition to a Connected Services Hub and introduce the energy management and building automation company’s EcoStruxure Building Operation platform.
Circle Health Group now has access to a centralised overview of estate data and an advanced analytics platform with 24/7 remote maintenance support. Using over 500 AI-powered algorithms, the supplier-agnostic tool monitors alarms across critical equipment and systems to flag issues. Schneider Electric has now connected over 75% of the hospitals and is working on connecting another 15% by the end of Q1 2025.
The digitisation of the estate is also supporting sustainability decision-making with detailed metrics across energy usage. The hospitals can now adapt quickly and with a greater degree of control across heating, ventilation, air conditioning, and space utilisation to provide adjustments and reduce the environmental impact.
“As a healthcare provider it’s critical we minimise downtime so as not to impact patient care. The service plan we have in place with Schneider Electric is critical to this. We’re able to gain invaluable insights into how the estate is performing and take swift action, either remotely or via on-site support, if an issue is detected,” explains Steven Buchan, Circle Health Group’s Director of Estates. “This digitised, data-driven approach has streamlined our operations bringing operational efficiencies whilst also giving us the information we need on our energy usage which supports our sustainability initiatives as we look to decarbonisation our operations.”
“Times are tough for healthcare estate leaders,” adds Kas Mohammed, Schneider Electric’s Vice President of Digital Energy UK&I. “Circle Health Group is a shining example of how a digitised healthcare estate can reap massive efficiency rewards. These results show how 24/7 remote support, and connected systems can bring hospital operations back to full health, save vital funds, and prevent downtime in such a critical environment.”
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