Jack O'Toole
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Perspectives
The Hidden Costs of Smoking in Hotels
Jack O’Toole, co-founder and president of FreshAir Sensor, discusses a research finding that estimates the cost of unauthorized smoking for American hoteliers at US $5.4 billion annually. Tobacco and marijuana have been smoked in non-smoking hotel guest rooms for as long as non-smoking rooms have existed. The task of calculating the costs associated with unauthorized smoking in guest rooms is…
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Perspectives
Ensuring a Comfortable and Enjoyable Guest Experience
Jack O’Toole, President and Co-Founder of FreshAirSensor, explains how monitoring for smoking is helping ensure a comfortable and enjoyable guest experience at JNR Management – Best Western and Marriott hotels in New England. JNR Management owns and operates Best Western, Marriott, and other branded hotels across New England. Robins Patel, principal owner at JNR, identifies reputation, quality, and consistently outstanding…
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