The service category, a new addition to the awards for 2019, saw the facilities management company seeing off competition from more than 20 other providers.
OCS secured the highest average score from judges for its services, such as cleaning, security, guest services and car parking, at many of the UK’s shopping centres including Bridges Shopping Centre, Cannock Shopping Centre, centre:mk, Culver Square Shopping Centre, Fremlin Walk and Galleries Shopping Centre.
Commenting on the achievement, OCS UK's Head of Operations, said:
"These awards are testament to the increasing focus the industry has on customer experience. We are thrilled to have been recognised for the extra steps we take to ensure that our clients get the best service, as well as ensuring that their customers’ have a consistently high-quality shopping experience."