Malem is a specialist in the energy sector who has previously served as the managing director of Atkins' global Power and Renewables business, deputy managing director of its global nuclear business, and was formerly Head of the Capenhurst Nuclear Licenced Site for Sellafield Ltd in the north west of England.
Serco Middle East employs some 4,500 people in the region and delivers a wide range of services to the healthcare, rail, aviation and education sectors.
Announcing the appointment, Rupert Soames, Serco Group Chief Executive, said:
"It a pleasure to welcome Phil to Serco and to Serco’s Middle East business. Phil brings with him many years’ experience of the Middle East successfully delivering world-class services to a wide range of customers."
"I am delighted to be joining the Serco family. It is a real privilege to have the opportunity to lead the organisation in the region and I am looking forward to working on the fantastic projects that we are delivering for our clients. I am especially pleased to have joined when our contract with the Dubai Road and Transport Authority for the operations and maintenance of the Dubai Metro has just been extended by two years, effective until September 2021.
"We will continue to ensure leading operational performance, with 99.9 percent availability and 99.5 percent punctuality. Last year saw us surpass a record 204 million journeys and we look forward to the challenges ahead in 2019 and beyond."