St. Katharine Docks Reception Contract
Bennett Hay been appointed to provide reception and concierge services at St. Katharine Docks, central London’s only marina, following a competitive tender process.
The contract which is worth £600,000 over three years will include management of three reception at two sites within the marina.
Bennett Hay has also been tasked with enhancing the overall guest experience and providing a seamless concierge service for guests, visitors and residents of the vibrant riverside quarter.
Steeped in heritage, St. Katharine Docks is a thriving waterside community featuring modern office space, an array of quayside dining and shopping and unique homes in the capital. A stone’s throw from the Tower of London, the site is home to a range of leading companies including WeWork, Clarksons, Musto, Smarkets, Sectorlight and QA's flagship London learning centre, Merkle, in addition to leisure brands such as Dokke, Emilia’s Pasta, Bravas Tapas and artisan coffee shop White Mulberries.
Alongside reception service management, Bennett Hay will also work with the St. Katharine Docks events team to aid the planning and implementation of a bespoke activations schedule, designed to enhance workplace lifestyles and the sense of community at the Docks.
Announcing the award, Martin Barnett, Estate Director with St. Katharine Docks, said:
“Bennett Hay’s highly tailored and individual approach to guest experiences aligns perfectly with our own ethos and we’re confident that they will be a highly beneficial addition to our ever-expanding offering. We look forward to working with Bennett Hay to enhance the experience for the innovative businesses and residents who call St. Katharine Docks home."
The transferring team from St. Katharine Docks will undertake a bespoke Transformation Training course prior to looking after a combined population of 2,000 residential and retail occupiers at the marina.