Mitie Expands Document Management Capabilities
The company's investment in new technology follows growing demand for invoice processing and HR document digitisation services from private and public sector clients who increasingly consider in-house processes to be people-intensive and costly.
Two IBML ImageTrac scanners and SoftTrac Capture Suite (SCS) software supplied by Spigraph are set to increase Mitie's average scanning shift throughput to 190 images per minute, whilst also allowing it to benefit from greater digital workflow integration capabilities provided by a platform ("eFlow") that allows captured printed documents to be integrated with documents received via email.
Commenting on its new capabilities, Ian Stevenson, head of offsite operations for Mitie Document Management, said:
"All large organisations struggle with paper. Our model is to help customers by taking laborious back office processes off site. We use best in class scanning equipment to quickly digitise documents, automatically capture information and send this back to clients as useful actionable data which makes their lives easier."
Ashley Keil, IBML’s sales director, Northern & Western Europe, Africa & India, added:
"Broadly speaking, the market rate for document digitisation is pretty similar. Our ImageTrac scanners allows Mitie Document Management to process paperwork much faster and more accurately than competitors who use desktop devices creating a faster turnaround and improved accuracy of capture."