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05.08.2019, 12:31

Mitie Enhances Security Technology Capabilities

EMEA, Technology, Service Provider News
Mitie Security has acquired niche intelligent software and security solutions provider, Global Aware International Group (GAIG), for an undisclosed sum.


The acquisition strengthens Mitie's position in the growing connected security services market, at a time when the group is implementing job cuts and embracing new technologies as part of a restructuring plan to strengthen its order book, deliver cost savings and improve profit margins.


GAIG’s solutions are designed to support the management of building security across client estates and are used in some of the world’s most iconic high-rise commercial buildings. Mitie Security already has a long-standing partnership with GAIG, which currently provides bespoke technology solutions to a number of Mitie’s major retail security clients.


The cloud-based technology solutions allow building owners and operators to manage, communicate and audit security activity across their estates online, via desktops or hand-held devices. This includes everything from managing routine tasks to dynamically creating tasks based on incidents or situation changes, and also enables the assignment of tasks to individual users ensuring actions are completed within defined timescales or escalated to a supervisor where appropriate.


The technology can also be used to guide companies through the management of major incidents, providing business continuity support without having to refer to operational procedures when time is critical. Information is automatically captured and shared with appropriate parties securely.


The platform collates data from a number of sources including client access control systems, as well as external sources such as police crime data, to create tailored dashboards which can be bespoke to individual issuers. This dynamic approach provides real-time actionable insights, ensuring businesses have access to the latest information on their estates and security operations, and allows for trend analysis over longer periods.


GAIG also provides real-time reporting for travellers or lone workers to mitigate risks during critical events from medical or fire emergencies, to terrorist threats and pandemic issues.


Following the acqusiition, GAIG founder and CEO, David Evans joins Mitie Security and take a seat on its Senior Leadership Team.


Commenting, Jason Towse, Mitie Security managing director, said:

"Mitie Security continues to gather momentum. Just as security needs continue to evolve, we need to remain one step ahead. Adding GAIG to the Mitie portfolio is just the next evolution in providing our customers the best tech-enabled and intelligence-led security services on the market."


David Evans added:

"The Global team is excited that this acquisition will further enhance our joint technical solution to clients across the Mitie portfolio."





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