(photo: Steffen Coonan)
06.01.2020, 13:06

Roofing: How to Avoid Being Starstruck

Americas, Construction

Despite their allure, roofing contracts for high-profile clients have the potential to make, as well as break, company reputations and require an extra vigilant approach.


Keep Health and Safety the Priority

If you know your staff occasionally let a few health and safety protocols slip on the job, you need to tighten things up. Letting things slip by can lead to complacency and this is when accidents can happen. Go over every protocol with your staff and make sure they fully understand the importance of these practices.


You might also want to consider conducting a review of your safety gear. It would be incredibly embarrassing for your company to have an accident due to sub-standard safety gear. If you are unsure about anything, take the hit and replace it. If you can pick up another high-profile job afterwards, the costs will be more than worth it.

Protect Materials

As a roofing contractor, you will already have a collection of insurance policies to cover items like your tools and your vehicle, but one thing that might not be covered is your materials.


If you are collecting roofing materials from a supplier and taking them to your site yourself you might want to consider investing in a goods in transit insurance policy.


This is an incredibly important policy. The right goods in transit insurance will help you cover the cost of any damage that might occur to your goods and many other problems. If you are transporting something like an expensive type of slate to the build, this could be expensive to replace if something happens en route. Protect your materials and your business at the same time.

Be Conscientious and Professional

Working on high-profile sites means you could come into contact with famous or well-respected figures. Fixing the roof for a celebrity means that you will be allowed access into their home and it can be a little overwhelming for someone who is a massive fan.


You need to make sure that you do not become too starstruck by being in the presence of the customer. Treat them just like any other job and give them the best service you can. Make sure your staff do the same. This is the best way to deal with any high-profile client. If you can treat them professionally at all moments, there is more of a chance that they will recommend you to friends and family; potentially earning you more business.


Your first high-profile client can be intimidating. The sooner you can treat them like any other client, the better the experience will be. Sharpen up your business practices and make sure everything is the best it can be before you go into the job. If you can deliver a flawless service, there is more of a chance of your business getting recommended for further jobs.







Article rating:

vote data

Leave a reply

Pictured (L-R): Bimsense Chair, Nigel Hedley, with Maurice Disai (Mercia) and Bimsense executives Scott Pilgrim, Ian Yeo and Tim Mutlow. (photo: Shaun Flannery)
News Editor  - 09.10.2020

BIM Maintenance "Gamechanger" Secures Seed Funding

Two construction experts with a vision to revolutionise building maintenance by making Building Information Modelling more accessible, have raised £250,000 to bring their smart building solution to...

 (photo: Cottonbro)
News Editor  - 14.10.2020

Hygiene Essential to Getting Back to Business

Over 75 per cent of returning workers in the United Kingdom feel unsafe according to a survey commissioned by Kimberly-Clark Professional from Harris Interactive.

 (photo: Vodafone Group PLC)
News Editor  - 14.10.2020

Energy Savings at Vodafone

A range of energy management measures from Mitie has helped Vodafone UK achieve energy savings of £10 million during the last three years.

 (photo: The Royal Society for the Protection of Birds)
News Editor  - 23.10.2020

Go Green this Christmas

The Royal Society for the Protection of Birds' new guide to an eco-friendly Christmas includes recyclable wrapping, crackers, decorations, cards...and much more.

 (photo: )
News Editor  - 23.10.2020

Appointment of Manufacturer's Representative

Siemens business Russelectric has appointed Universal Power as its representative agent for Northern California (Monterey, Kings, Tulare and Inyo) and most of Nevada.

The SunRAY Calm Retro GU10. (photo: RAY Lighting)
News Editor  - 23.10.2020

Why So Blue?

UK start-up RAY Lighting is claiming a global first following the launch of its SunRAY Calm and Dynamic Circadian-friendly LED lighting ranges.