AI

News

Improving Levels of Tenant Satisfaction with AI

A new AI solution from PropTech knowledge company AktivBo is applying AI and machine learning to the tenant experience. Promising cost and time savings for real estate operators who rely on feedback from tenant surveys, the platform uses generative AI and machine learning to classify large quantities of tenant feedback in an effective, structured manner.…

News

A New Client Experience for Commercial Real Estate

Cushman & Wakefield plans to digitally advance commercial real estate operations, client delivery and data stewardship by embedding its new AI+ digital transformation strategy, and proprietary data and partnerships into the commercial real estate (CRE) transaction lifecycle. With a focuse on people and partners, AI+ is built on a series of partnerships between the global real…

News

Cloudfm to Launch GreenTech Asset Management Solution at Vistage EMEA Summit

Cloudfm will address an international audience of business leaders at the Vistage EMEA summit on 23rd November in Lisbon, Portugal when it launches patented IoT building asset monitoring solution, Mindsett PRISM. The facility services provider has teamed up with The Reef Company,  which is showcasing its coral reef-building technology, to provide businesses with innovative ways…

News

ISS Whitepaper on AI in FM

ISS has published a whitepaper on the potentially transformative impact of Artificial Intelligence in facility services delivery. ‘Rising Above the Noise: What Artificial Intelligence Means for the Built Office Environment‘ is co-authored by the group and distinguished AI scientist, Inma Martinez. The whitepaper provides actionable insights for deploying AI in the built office environment; elevating…

News

Remote Rodent Monitoring with Machine Learning

Syngenta will exhibit SecureChoice, a new remote detection system for smart rodent monitoring at PestTech 2023 in Milton Keynes on 8th November.   Digital monitoring offers facilities managers a more proactive approach to tackling potential rodent problems by identifying where and when activity occurs, to enable more timely control actions to prevent outbreaks. The remote sensing…

India

Unleashing Synergy: Pioneering ‘Hybridisation’ of Industries

Amit Chadha, CEO and managing director of L&T Technology Services, considers the ‘crosspollinovation’ of unassociated industry verticals, as AI and other assistive technologies redraw the bounds of what was once considered possible. In a world where boundaries between industries are fading, and the spirit of innovation knows no constraints, the concept of industry hybridisation is…

News

Cloudfm PropTech Platform Recognised for Innovation

Cloudfm has achieved second place in BusinessCloud’s annual ranking of ‘Top 50 PropTech Businesses’ recognising its Mindset PRISM solution for monitoring building assets. The platform delivers data to a cloud-based dashboard and app, and encourages users to make practical environmental changes. By combining IoT, AI, and machine learning, property managers can effectively target energy and…

News

Bringing Scalability to Wind O&M

Today sees the launch of Windscope, a new hardware-free platform for maximising wind turbine health and availability, following 9-month of beta testing. The platform, developed by the data science and engineering team behind industrial AI company Ada Mode, is designed to bring advanced health monitoring technology to asset managers and engineers in the wind energy…

Blog

Takeaways from Breakfast at the House of Lords: How AI will Revolutionise Retail

The retail sector is undergoing a seismic shift. Artificial intelligence will, and is, transforming customer experience and will help to turn shoppers into loyal brand enthusiasts. This was the key takeaway from a recent House of Lords thought leadership breakfast I attended, organised by ourselves at Sabio Group alongside Nutun CX, the Durban-based contact centre BPO, and The…

News

European Conference on Artificial Intelligence

An estimated 1,000 participants from from fifty-eight countries have gathered in Kraków for the 26th European Conference on Artificial Intelligence (ECAI) as Poland hosts the event for the first time. The 5-day event which ends on 4th October includes a programme of technical papers, as well as many AI-related events of interest to researchers, students…

News

Tailoring the Fan Experience Online

West Ham United F.C. has selected Fresh Relevance as its personalisation platform for visitors to its website following a bold redesign. The platform delivers AI-optimised experiences across websites, apps, email, SMS and paid social. The English professional Premier League football club offers tickets and branded merchandise – including kits and replica shirts, at whufc.com, which…

News

Sodexo Deploys AI-Powered Self-Checkout Kiosks at DKR – Texas Memorial Stadium

Sodexo has deployed 14 Mashgin self-checkout kiosks at the Darrell K Royal-Texas Memorial Stadium in Austin, the home of The University of Texas Longhorns. The new point-of-sale, touchless self-checkout kiosks have already sped up concession checkouts at six locations across the stadium, helping college football fans get back to enjoying the action on the field…

News

CBRE Optimising 20,000 Client Sites with AI Enhanced FM

CBRE’s Global Workplace Solutions business has now deployed AI-powered smart facilities management solutions at more than 20,000 client sites representing a billion square feet. The company’s offering leveraging its AI-based Nexus platform and a rich trove of building operations and utilisation data which CBRE claims as the largest in the global property industry to deliver…

India

Saudi Arabia Supports Global Efforts to Prevent Future Pandemics—Minister

At the G20 Health Ministers’ Meetings in Gandhinagar, India on 19th August, Saudi Health Minister Fahad Al-Jalajel addressed the continuing need to support the COVID-19 Tools ACT-Accelerator initiative to prevent future pandemics. Launched by the World Health Organization (WHO) at the 2020 G20 Riyadh summit, the accelerator is a global research programme dedicated to developing…

News

Catch the Game, Skip the Lines: San Francisco Giants Introduce AI-Powered Self-Checkout

In a bid to elevate the fan experience at Oracle Park, the San Francisco Giants have partnered with AI and computer vision company Mashgin to introduce a ‘Grab & Go’ self-checkout system for beverages and snacks. The collaboration addresses the need for quicker and more convenient purchase options for spectators during game days. Giants fans…

News

Enhancing HR Productivity with AI Algorithms

Oracle have introduced generative AI-powered capabilities for HR administrators within its Fusion Cloud Human Capital Management (HCM) platform. Leveraging the Oracle Cloud Infrastructure (OCI) generative AI service, the new capabilities are seamlessly integrated into existing HR processes to drive enhanced business value, productivity, and user experiences while streamlining HR operations. A subfield of artificial intelligence…

Blog

Does AI Change the Game for Your Business?

Every now and again, a new technology comes along that promises to overhaul the face of business. For businesses these new technologies can be as alarming as promising. Artificial intelligence (AI) is one such example of a technology that fits this bill in more recent times, but is it worth scrambling to incorporate into your…

News

Manufacturing: How AI is Changing the Game

Dr Narayanan Ramanathan, Global Head of Digital Manufacturing Services at L&T Technology Services, considers the transformative impact of AI and other technologies on the manufacturing sector. The digital revolution has disrupted nearly every industry, and manufacturing is no exception. With advancements in artificial intelligence (AI) and the Internet of Things (IoT), the manufacturing sector is…

News

IBM Watson AI to Revolutionise SAP Solutions with Deep Integration

SAP has announced that it will integrate IBM’s Watson AI technology into its solutions platform to offer users new insights and automation of the user experience. The move will see SAP use IBM Watson capabilities to power its digital assistant in SAP Start, a unified entry point for cloud solutions from SAP. With AI capabilities…

News

Princess Alexandra Hospital NHS Trust Deploying Lease Accounting Software

The Princess Alexandra Hospital NHS Trust is using a lease accounting platform and AI-powered document parser to meet the requirements of the Lease Accounting (IFRS 16) Management & Reporting System standards which came into force for NHS organisations last year. Launched by the International Accounting Standards Board (IASB) in 2019, IFRS 16 requires lessees to…

News

Rockwell Automation CMMS Recognized with AI Award

Fiix, Rockwell Automation’s computerized maintenance management system (CMMS), has been named as a winner of The Business Intelligence Group’s 2023 Artificial Intelligence Excellence Awards Program. Fiix Foresight, the solution’s AI-powered decision-making support tool, quickly analyzes maintenance data and provides recommendations based on trends in this data, enabling teams to predict and prevent breakdowns, delays and…

News

Saving Baseball Fans from 14 Million Minutes of Waiting in Line

With the 2023 Major League Baseball (MLB) season underway, an increasing number of baseball parks are using an AI-powered machine to reduce waiting times for long concession queues. Mashgin, which bills itself as the “world’s fastest touchless self-checkout system”, has close to 200 kiosks in 16 MLB venues, with the latest deployments including loanDepot Park…

FM Magazine

AI-Powered Energy Decisions for ‘Prosumers’

Philippe Rambach, SVP and Chief AI Officer (CAIO) at Schneider Electric, explains how cutting edge artificial intelligence and distributed power generation technologies are optimising energy consumption for retail behemoth Lidl and his company’s North American R&D facility. Store, Sell or Consume? In the picturesque surroundings of Järvenpää, Finland, a state-of-the-art distribution centre, operated by the German…

News

AI Powered Patrol Debuts at Intersec Dubai

Billed as the world’s first “AI EagleEye Intelligent Patrol”, the latest iteration of the Intelligent Lightbar device from Zenith Technologies is being launched at Intersec Dubai 2023 (DWTC, 17th to 19th January). Zenith, an Australian company with an established presence in the Middle East since 2008, has evolved into disruptor within the Homeland Security space which…

FM Magazine

The Hidden Value of Smart Building Data

Mark Bouldin, Digital Solutions – Sales at Johnson Controls, believes poor interconnectivity between smart building systems is a barrier to understanding the value of the data they generate. Every building has a purpose. Whether it’s the building you shop in, work in, or socialise in – they make a difference in our lives every day.…

ESG

Acquisition Strengthens Infogrid ESG Commercial Real Estate Reporting Capabilities

SaaS building intelligence provider Infogrid has acquired Aquicore, a leading ESG data and analytics company that empowers real estate institutions to take the actions necessary to achieve net zero carbon.  The announcement comes off the back of a period of high growth for Infogrid. In response to increasing demand from customers grappling with rising energy…

Automation & AI

Improving the Airport Experience with AI

Soul Machines is making significant progress in implementing and integrating its AI-powered Digital Iris “Digital Person” solution with IBM Watson Assistant at Dallas Fort Worth International Airport (DFW). Digital Iris is the newest member of the DFW team and the world’s first example of the “Digital Person” product for assisting airport visitors at information kiosks. Inspired…

Automation & AI

DAMAC Achieves Energy Savings with AI

An artificial intelligence (AI) solution using digital twin technology is helping Dubai-based luxury developer DAMAC Properties to achieve and pass on significant reductions in utility costs.  According to the outcome of a digital simulation conducted in August 22, savings are being achieved in as little as 30 days using Deep Reinforcement Learning to learn and…

Automation & AI

The Future of Warehouse Automation

Nick Hughes, sales manager at UK intralogistics provider Invar Group, considers the key influences and technologies that are shaping fulfilment operations in warehousing. Today, customer service levels are the ultimate driver of warehousing strategies as a result of ever-increasing expectations that are driving change. Along with the rapid growth of ecommerce, there is a strong…

Automation & AI

Harnessing AI to Meet the EU’s Gas Reduction Target for Member States

Adopting artificial intelligence can help EU member states reach the voluntary 15 per cent gas reduction target set by the EU Council in July 2022 according to Arloid Automation, which advocades coupling AI with building management systems to control and save on energy and coolant use. According to the Council of the EU’s press release…

Automation & AI

Why the Commercial Property Sector Needs to Take Responsibility for Water Scarcity

With hose pipe bans coming into effect across the United Kingdom, Ross Sheil, SVP at AI powered building intelligence platform Infogrid asks why so much of the onus for reducing water consumption is falling on consumers rather than the commercial real estate sector. With rivers drying up around the world and droughts being declared across…

Australia

Governor of Queensland Visits Cambridge Liquid Sensor Business

AI and machine learning technology business InferSens has welcomed Her Excellency the Honourable Dr Jeannette Young AC PSM, Governor of Queensland to its new headquarters at the St John’s Innovation Centre in Cambridge, UK. InferSens currently applies its expertise in tinyML – an emerging branch of machine learning that shrinks deep learning networks to fit…

Automation & AI

CoreNet Recognises ISS as a Global Innovator of AI Recruitment Technology

Innovative application of AI-based technology supports inclusive recruitment and accelerates internal procedures used by the global facility services provider and its client organisations.

Automation & AI

What Can FM Learn from F1?

Rogier Roelvink, Customer Strategy Director with Oracle Construction and Engineering, explains how processes and technologies from Formula One motorsport can accelerate performance in facilities management. Formula 1 is a sport often described as being driven by data; teams are obsessed with analysis and minute details that could give them a competitive advantage on the track.…

Automation & AI

SoftBank Robotics UK and Keenon Robotics Enter Strategic Partnership

Companies to develop a variety of automated and intelligent tray delivery systems to help with challenges in the service industry, hospitality, education and elderly care.

Automation & AI

Honourable Mention for Schneider Electric IntenCity Net-zero Carbon Building Operation

Schneider Electric has achieved an Honourable Mention in the Architecture category of Fast Company’s 2022 ‘World Changing Ideas Awards’ for IntenCity, its new net-zero carbon in building operation Building of the Future in Grenoble, France. With buildings responsible for an estimated 40 per cent of global CO2 emissions and more than 30 per cent of the…

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