Best Practice

FM Magazine

Protecting Workers from Abuse

Dr Karen Michell, research programme lead for The Institution of Occupational Safety and Health (IOSH), considers measures employers can implement to combat threatening behaviour towards frontline workers. According to a recent survey from The Institute of Customer Service (ICS) revealed that almost half of frontline service staff have experienced hostility from customers in the past…

Best Practice

Managing Underside Fuel Tank Corrosion in Accordance with New DIO Guidelines

Matt Graystone, national account manager – defence at Adler and Allan, provides a checklist to help managers of defence estates comply with new guidance from the UK’s Defence Infrastructure Organisation (DIO) on underside fuel tank corrosion. The Defence Infrastructure Organisation (DIO) has released new guidance for the management and maintenance of rectangular single-skin or double-skin…

Automation & AI

CoreNet Recognises ISS as a Global Innovator of AI Recruitment Technology

Innovative application of AI-based technology supports inclusive recruitment and accelerates internal procedures used by the global facility services provider and its client organisations.

Cleaning

Touchscreen & Kiosk Hygiene & Disinfection

Donna Mitchell, Sector Marketing Manager for Hospitality at Diversey, UK & Ireland, comments on the need for vigilance in maintaining kiosk hygiene in the next normal. Self-service touchscreens and kiosks are increasingly popular in retail and hospitality. In these settings they are going to be touched by a lot of different people in quick succession…

Events

LloydsPharmacy Deploys MRI Lease Management Software

LloydsPharmacy, one of the UK’s largest pharmacy operators, has selected MRI’s Horizon CRE software solution to support its portfolio management activities and financial compliance in accordance with the International Financial Reporting Standard (IFRS 16).The accounting standard came into effect on 1 January 2019 and requires that all leases be recorded on balance sheets to increase…

Environment

Frost & Sullivan Recognition for Facilio

Frost & Sullivan has recognised IoT building operations and maintenance platform Facilio with a Best Practices’ Product Leadership Award.  With multiple nominees in the category, Frost & Sullivan evaluates participating companies across two dimensions—product portfolio attributes and business impact. Facilio emerged as the winner of the award demonstrating 5-times growth over the last 6 quarters,…

Blog

A Practical Guide to Fire Doors

26.11.2021, 13:31 A Practical Guide to Fire Doors With poor specification, installation and maintenance of fire doorsets often resulting in devastating consequences, David Hindle, Head of Door Closer Sales at ASSA ABLOY Opening Solutions UK & Ireland, provides advice to facilities managers on fire safety system selection.   Fire safety is paramount and a consideration…

Events

Security in Diversity

25.11.2021, 18:58 Security in Diversity Corps Security’s “Corps Together” campaign is improving equality, diversity and inclusion engagement across the organisation. The programme, which began over a year ago with the internal recruitment of volunteers who are referred to as ‘guardians’, to take personal responsibility for the six protected characteristics of age, sex, religion, disability, gender…

HVAC

HVAC White Paper Provides Guidance on Building Reopening

25.11.2021, 15:38 HVAC White Paper Provides Guidance on Building Reopening A new white paper from clean air filtration specialist Camfil explains the options available to facilities managers and building operators when HVAC systems cannot be retrofitted with ISO 16890-compliant air filters in line with global recommendations for safe building reopening. The white paper also discusses…

Environment

Launch of Remote CRA Service

23.11.2021, 13:09 Launch of Remote CRA Service Schneider Electric has launched a remote cyber risk assessment (CRA) service to allow its customers in the United Kingdom and the Republic of Ireland to identify gaps and key risk areas that need remediation. The new service provides recommendations and a roadmap for achieving corporate cybersecurity objectives, with…

Blog

The Benefits of Compartmentalisation in Business

12.11.2021, 11:53 The Benefits of Compartmentalisation in Business As businesses develop, managing tasks can become so demanding compartmentalisation is required to apportion the right skills and resources efficiently. Businesses can grow too fast as they feed unwieldy ambitions, with outcomes that can include poor administration and even eventual collapse. Close monitoring and  proper perspective therefore…

Foodservice & Catering

On the Road to Net Zero

11.11.2021, 23:10 On the Road to Net Zero Compass Group UK & Ireland has adopted a 100 per cent electric car policy for new fleet vehicles ordered by over 500 employees by the end of the year. The move follows the publication of the company’s Our Climate Promise and Roadmap to Net Zero policies which support its wider commitment to…

Foodservice & Catering

Tackling Food Waste with Smart Technology

08.11.2021, 10:20 Tackling Food Waste with Smart Technology Sodexo’s use of technology to tackle food waste has been recognised with a Best Waste Prevention Project award at the Waste2Zero Awards. The Waste2Zero Awards were held at the exclusive In & Out in London’s St James’s Square and celebrated excellence in Waste Management and Prevention, providing…

Contracts

Westfield Shopping Centre Contracts

05.11.2021, 13:35 Westfield Shopping Centre Contracts Mitie has won a new three-year contract with Unibail-Rodamco-Westfield (URW) to deliver security services at Westfield London and Westfield Stratford City, Europe’s two largest shopping centres. The contracts, which also cover site patrol and control room management, include bespoke training for all 230 Mitie Security Officers on site to…

Automation & AI

Door Hardware and Hygiene in Public Buildings

19.10.2021, 09:07 Door Hardware and Hygiene in Public Buildings Daniel May, director, Consort Architectural Hardware, discusses the contribution of door hardware to maintaining hygiene in public facilities. Health and hygiene are delicate themes, particularly in today’s settings. Both our homes and public building environments can have a huge impact on our wellbeing, and over the…

Blog

The Importance of Proper Fire Door Closer Adjustment

11.10.2021, 21:43 The Importance of Proper Fire Door Closer Adjustment Kirk Smith, business development manager at Allegion UK, explains why adjusting fire door closers post-installation is essential for protecting people and premises.   Door closers perform an integral function in securing a building’s operational safety, regardless of whether they are surface mounted or concealed in…

Automation & AI

University of Leicester Data Centre FM Contract

14.09.2021, 13:00 University of Leicester Data Centre FM Contract The University of Leicester has appointed Keysource on a three-year extendable contract to provide critical facilities management services for its data centre. Under the terms of the contract which was awarded through the North Eastern Universities Purchasing Consortium (NEUPC) Framework for the provision of Data Centre…

HVAC

Sustainable Buildings Leader to Present at I2SL Conference

07.09.2021, 20:35 Sustainable Buildings Leader to Present at I2SL Conference Aircuity CEO Dan Diehl will explain how exhaust fan control maximizes energy savings and reduces carbon footprints in lab facilities at this month’s International Institute for Sustainable Laboratories Annual Conference in Atlanta.   Exhaust systems can account for up to 20 per cent of a…

Events

Bringing Street Food to a Major Events Venue

06.09.2021, 08:47 Bringing Street Food to a Major Events Venue ExCeL London and Levy UK & Ireland have announced a new partnership with street food collective and business incubator KERB. Focusing on authentic flavour, the new offerings on ExCeL London’s central Boulevard will include food from independent vendors, Baba Dhaba (Pakistani street eats), Club Mex…

FM

Rollout of In-Cab Driver Monitoring Solution

29.07.2021, 12:43 Rollout of In-Cab Driver Monitoring Solution Scottish hard services provider Richard Irvin Facilities Management is implementing Lightfoot, an in-cab visual alerting solution for reducing vehicle emissions and poor driving, across its fleet. The facility services provider which services 9,000 commercial properties and 56,00 domestic properties has announced plans to install the in-cab training…

Environment

Transforming Wellbeing at Work

29.07.2021, 11:18 Transforming Wellbeing at Work A new report from Business in the Community, The Prince’s Responsible Business Network, includes insights from EMCOR UK and other leading companies and business organisations on the measures business can take to transform wellbeing at work.   ‘What if your Job was Good For You?’ describes best practices in collaborative…

News

Merger to Create US $7.5 Billion U.S. Retail REIT

19.07.2021, 20:28 Merger to Create US $7.5 Billion U.S. Retail REIT Kite Realty Group Trust and Retail Properties of America, Inc., have entered into a definitive merger agreement.   Under the terms of the proposed merger, Retail Properties of America (RPAI) which owns and opertes 102 retail properties in the United States representing 19.9 million SF…

Environment

One of The Best Companies for Multicultural Women

05.07.2021, 14:31 One of The Best Companies for Multicultural Women Aramark has been named one of the 2021 Best Companies for Multicultural Women by Seramount. Since 2003, Seramount’s Best Companies for Multicultural Women award has tracked corporations’ progress in creating cultures that encourage multicultural women to join and rise through the ranks – with its…

Cleaning

Perceptions of Clean in Healthcare

24.06.2021, 15:21 Perceptions of Clean in Healthcare Donna Mitchell, Sector Marketing Manager, Healthcare, Diversey, UK & Ireland, explains why the perception of cleanliness can be as important a consideration for hospital patients and their visitors as the quality of medical care. Cleaning teams in hospitals and care homes put a huge amount of effort into…

Life Safety

National Hard Hat Awareness Week

14.06.2021, 09:27 National Hard Hat Awareness Week During Hard Hat Awareness Week in the United Kingdom (14 to 20 June), Headway – the brain injury association, and safety manufacturer Centurion, are promoting the importance of recognising signs of concussion to hard hat wearers.   On today’s construction sites, there is widespread awareness of the need…

Life Safety

LEEA Awards 2021

09.06.2021, 13:49 LEEA Awards 2021 Nominations have opened for the Lifting Equipment Engineers Association (LEEA) annual awards, with the winners to be celebrated in a ceremony at the Grosvenor Hotel on Park Lane, London, on 5 November. The awards represent a great opportunity to give your company and colleagues the recognition they deserve, with the…

COP26

Keeping Events Green

09.06.2021, 12:31 Keeping Events Green Ahead of the G7 Summit (11-13 June) and pivotal COP 26 climate change conference (1-12 November) the government of host nation, the United Kingdom, has commissioned BSI to undertake event sustainability assessments. Both events will bring together world leaders to address important issues which shape the world we live in,…

News

New Technical Director to Lead TÜV SÜD BIM Services

08.06.2021, 12:27 New Technical Director to Lead TÜV SÜD BIM Services TÜV SÜD UK has appointed Dave Peacock as Technical Director of its Building Advisory Service.   TÜV SÜD’s Building Advisory Service is a data management and analytics business within the company’s Real Estate division, and operates an advanced digital portal for building owners, managers…

Appointments

Appointment of Director of Cleaning Services

07.06.2021, 15:30 Appointment of Director of Cleaning Services Mitie has welcomed British Institute of Cleaning Science (BICSc) Chair, Lorraine Davis, as its Director of Cleaning Services. Davis has over 40 years’ experience in the cleaning industry, working in a number of operational and business development roles in complex environments, such as healthcare and education. In…

Education

Association for Key Account Management Welcomes EMCOR

01.06.2021, 18:36 Association for Key Account Management Welcomes EMCOR EMCOR UK is the first facilities management provider to join the Association for Key Account Management (AKAM) which is dedicated to achieving recognition of KAM as a distinct discipline.     Key account management is defined as “the systematic process of planning and managing a mutually…

Contracts

PGA of America Selects 2021 Championships Partner

25.05.2021, 18:34 PGA of America Selects 2021 Championships Partner The PGA of America has selected Delaware North’s Patina Restaurant Group as its food and beverages service partner for the 2021 PGA Championship and KPMG Women’s PGA Championship, as part of a hospitality contract that represents the company’s first foray into major professional golf. Patina Restaurant…

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