employees

News

BM Recognises Outstanding Team Members

BM Caterers has presented 26 awards to individuals and teams at its annual FOODIES awards ceremony which recognise outstanding contributions to the business and communities it operates in. Hosted at a client site in White City, West London, the event celebrated excellence in customer service, coffee and safety skills and innovation – with awards additionally…

ESG

Women in Serco: Leading with Purpose

Serco Middle East CEO Phil Malem has led a lively discussion of the company’s empowerment of female employees at the Women’s Pavilion in Expo City, Duba in advance of International Women’s Day. Women in Serco: Leading with Purpose, was attended by 100 employees and was organised in collaboration with SercoInspire, the company’s internal global platform,…

FM

Why Hotel-Style Amenities Are the New Office Norm

James Massey, managing director of Facilities Management at MRI Software, says FM teams need to satisfy a growing expectation of ‘hotel-style’ amenities among office workers. There is little doubt that hybrid working is here to stay in the wake of the pandemic. But in 2023, the offer of hybrid working alone is not enough to…

News

Self-Driving Grocery Deliveries Trialled on Schindler’s Ebikon Campus

Leading Swiss supermarket chain Migros, autonomous EV startup LOXO and Schindler are trialling an electrically propelled delivery service called “Migronomous” using an autonomous vehicle to transport groceries to employees of Schindler’s campus at Ebikon in Lucerne. The pilot trial of LOXO’s “Alpha” self-driving vehicle began on 8th February, and is the first self-driving delivery vehicle…

FM

Global Healthcare Company Expands FM Partnership with ISS

A leading global healthcare provider has expanded its long-standing facilities management partnership with ISS to include the delivery of a full range of Integrated Facility Services (IFS). The new partnership agreement which came into effect on 1 January will end in 2027, and includes provision for self-delivery of curated workplace experiences including cleaning, food, office…

FM

Supporting Refugees Entering the FM Sector

Soft services provider Churchill Group has made a commitment to supporting refugees living in the United Kingdom by joining the Tent Partnership for Refugees (Tent) network Tent, which was established to mobilising the global business community to improve the lives and livelihoods of more than 36 million refugees who have been forcibly displaced from their…

design

Rochford Unveils New Fleet Under New Partnership with Norse

Bin collection in Rochford won’t look the same for at least the next eight years following the delivery of a new refuse collection fleet as part of a waste and street cleansing partnership launched between Rochford District Council and Norse Group in July.  Now out on the streets on bin collection days, the newly branded…

Asia Pacific

Savills IM Acquires Japanese and Australian Properties for Pan-Asian Fund

Savills Investment Management (Savills IM) has completed investments in the office and residential sectors in Japan, as well as its acquisition of a local neighbourhood shopping centre in Australia for its flagship pan-Asian fund. In Japan, Savills IM has acquired a high-quality office in Greater Tokyo. The multi-tenant building totals approximately 5,500 sqm of rentable…

News

Bidvest Noonan Signs Menopause Workplace Pledge 

Bidvest Noonan has signed the Menopause Workplace Pledge developed by the charity Wellbeing of Women and launched a new menopause support tool kit for employees across the group.  Menopause can be a challenging time. Women usually experience menopause between the ages of 45 and 55, with the average age being 51, and symptoms can last…

FM

Atalian Servest ‘ONE Project’ Winner to Implement Workflow Portal

Atalian Servest has named Frank Greenwood-Feane, Head of Governance & Business Support on its Tesco account, as the winner of its annual ONE Project innovation challenge which is open to employees across the business. Greenwood-Feane’s winning innovation will create a workflow portal to increase earning potential for frontline operatives, enhance employee retention, realise cost savings…

News

Hybrid Hotchpotch Impacting UK Workers Negatively

According to a recent study from Landsec, businesses and workers across the UK are floundering under a “Hybrid Hotchpotch”, with just one in five white collar workers agreeing on a definition of hybrid working. ‘The Future Office: Rising expectations in a hybrid world’ report which was commissioned in partnership with Censuswide, polled over 800 UK…

Automation & AI

Improving the Airport Experience with AI

Soul Machines is making significant progress in implementing and integrating its AI-powered Digital Iris “Digital Person” solution with IBM Watson Assistant at Dallas Fort Worth International Airport (DFW). Digital Iris is the newest member of the DFW team and the world’s first example of the “Digital Person” product for assisting airport visitors at information kiosks. Inspired…

News

MRI Announces Senior Appointments

MRI Software has recruited former PayPal executive Susan Avelluto as Chief People Officer and announced the appointment of business executive and author Jill Popelka to its Board. “I’m thrilled to welcome Susan to the MRI team,” said Patrick Ghilani, Chief Executive Officer of MRI Software. “She has an incredible track record of enhancing the employee…

FM

Sodexo Live! Introduces Robot Busser at Dulles International Airport

The Lufthansa lounge at Dulles International Airport in Washington D.C. has welcomed a futuristic new employee. Named LUFTH-I, this beta-stage robotic busser from Bear Robotics is helping employees by quickly collecting dirty dishes and glassware as it roams the lounge. LUFTH-I is then able to autonomously go to the cleaning area to drop off dishes…

industry

GMB Union Calls on ASDA to Address Poor Supermarket Pay

ASDA is once again the worst-paying of the UK’s ‘Big Four’ supermarkets after Tesco, Sainsbury’s and Aldi increased wages to help workers cope with the cost of living crisis says the GMB Union as it calls on bosses to ‘wake up’. According to the union, basic pay for Asda retail workers remains at £10.10 per…

ESG

Mitie on Target for 2025 ESG Goals

Mitie’s most recent annual ESG report highlights the progress the facilities management outsourcer has made in incorporating 13 ambitious targets within its social value framework. According to the report, all 13 of the targets which were set in 2021 have been achieved or exceeded, spanning Mitie’s People, Environment, Supply Chain and Community pillars. Primary focuses…

Cleaning

Cleaning Industry Calls for UK Government Support Ahead of Winter Flu and Covid-19 Resurgence

The British Cleaning Council (BCC) is warning continuing staff shortages in the cleaning, hygiene and waste sector will amplify the impact of a feared ‘twindemic’ combining winter flu and new immune evasive Sars-Cov-2 variants. The cleaning, hygiene and waste sector – which is one of the ten biggest industries in the UK – has played…

Roundtable

Roundtable: Refurb and Reuse vs Demolition and Rebuild

Stuart Byles and Lee Stuart, technical directors at UK contractor Pexhurst Services, discuss key take-homes on BREEAM standards from a recent Refurb and Reuse vs Demolition and Rebuild roundtable with FM Magazine. Refurbishment has been relatively late to BREEAM standards in comparison to new builds, and still seems to be in the early stages with…

Contracts

SPIE UK to Service and Upgrade North Lanarkshire Council CCTV System

SPIE UK has been awarded a new contract with North Lanarkshire Council to service and maintain Closed Circuit Television (CCTV) and related services in various sites across North Lanarkshire. For the CCTV contract, the local authority has appointed SPIE UK on a planned servicing and maintenance basis to carry out reactive repairs to the council’s…

Argentina

Aramark Employees Volunteer for Annual Day of Service

Thousands of Aramark team members around the world have participated in Aramark Building Community (ABC) Day, the hospitality, facilities, and uniform services company’s annual day of service which took place on 22nd September. Volunteers from 14 countries, including the U.S., U.S Virgin Islands, Argentina, Belgium, Canada, Chile, China, Czech Republic, United Kingdom, Germany, Ireland, Mexico,…

csr

EMCOR Progresses to Level 2 of UK Government Disability Scheme

EMCOR UK’s disability inclusion policies now satisfy requirements stipulated for ‘Disability Confident’ employers, the second level of the UK government’s Disability Confident scheme. The scheme was introduced by the government to help employers recruit and retain great people, and to: challenge attitudes and increase understanding of disability draw from the widest possible pool of talent secure…

Perspectives

A Taxing State

Leigh Anderson, Bis Henderson Recruitment managing director, believes misconceptions about off-payroll working and HMRC IR35 rules in the UK are exacerbating difficulties recruiting top managerial talent into the supply chain sector.       For some years now a wave of misunderstanding and misinformation has swept the temporary employment market. Companies large and small have…

Hybrid Working

Optimising WFH Security

The growth of working from home (WFH) following the COVID-19 pandemic poses potential security concerns around unwanted access to confidential company data. This is easily resolved with Code Handle, the door lock from ASSA ABLOY Door Hardware Group that keeps private rooms private via the use of a PIN code. 85 per cent of employees…

Case Studies

How G4S is Securing the UK’s Hinkley Point C Nuclear Power Station

Noah Price, head of the G4S Academy, provides an overview of the security threats faced by critical national infrastructure, what makes good security and the work G4S is doing to secure Hinkley Point C. Critical national infrastructure (CNI) is, by its very nature, fundamental to the running of any country. Without the contribution from sectors…

News

Free Period Product Partnership Takes off at Heathrow Airport

Staff at Heathrow Airport will now have access to free period products thanks to a new multi-way partnership involving an award-winning social enterprise. More than 100 Hey Girls free vend dispensers will be placed in the airport’s staff female and accessible toilets from August, providing employees with free and environmentally-friendly tampons and pads. The partnership,…

Australia

Celebrating 50 years of World-leading Climate Control Solutions

Seeley International, Australia’s largest air conditioning and heating manufacturer, is celebrat ing its golden jubilee in 2022. The Seeley family business has grown from humble beginnings into a global leader in the HVAC manufacturing industry that is renowned fore its innovative evaporative cooling systems . In more recent times, the company has delivered large-scale HVAC…

Austria

Serco Acquires European Immigration Services Provider

Serco has announced the acquisition of ORS, a provider of specialist immigration services to public sector customers in Switzerland, Germany, Austria and Italy. The business is to be acquired for a total consideration of up to CHF44 million (approx. £39 million).  ORS’s revenue for the year ended 31 December 2021 was CHF110 million (approx. £97…

News

Control Room Extends Atlas Security Tech Capabilities

Atlas Security is adding a range of tech-enabled services to its offering in the UK following the opening of a new control room. The new facility is designed to support the adoption of technologies that facilitate the growing trend towards ‘blended’ manned guarding and systems security contracts. The management of security, in addition to Atlas’…

News

PHSO Extends Churchill Services Contract

The Parliamentary and Health Service Ombudsman (PHSO) in the UK has renewed and expanded the remit of its cleaning contract with Churchill Group. PHSO helps people with complaints that have not been resolved by the NHS, government departments and other public sector organisations. Churchill began its partnership with the PHSO in 2018 at its head…

industry

State of Access Control Report Highlights Demand for Future-Proof Mobile Solutions

According to a new 2022 State of Access Control Report from IFSEC Global and identity solutions provider HID Global, 42 per cent of participants in a survey indicated they plan to upgrade to mobile-ready systems. The report surveyed just over 1,000 respondents from across North America (56 per cent), EMEA (29 per cent) and Asia…

Contracts

SSEN Transmission Launches Digital Journey with IBM Maximo and Peacock Engineering

Scottish and Southern Electricity Networks (SSEN) Transmission has appointed Peacock Engineering, a class-leading specialist in Enterprise Asset Management (EAM) solutions, as part of its digital investment strategy, aligned with Ofgem’s RIIO-T2 price controls for electricity providers to deliver world-class service and reliability.    Using an IBM Maximo cloud-based solution fully managed by Peacock Engineering, the new…

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