ASM Global has added the Connect Conference Centre (“C3”) in Dubai to the portfolio of venues it operates in the Emirate which includes the iconic Coca-Cola Arena. Situated within Expo City Dubai, C3 has been repurposed from the Opportunity Pavilion built for the historic Expo 2020 event. C3 is poised to assume a pivotal role in…
Hospitality
Cushman & Wakefield has made three key appointments to its Hospitality Capital Markets brokerage team in Orange County, California. Aseem Tandon has joined as an Executive Director, supported by new Senior Associate Kamlesh Patel and Associate, Johnny Quan. The team’s primary role is representing sellers and buyers of hospitality properties and providing full-service solutions to…
Apprentices from across the UK’s hospitality industry have been celebrated at the Purple Umbrella Awards held at BAFTA 195, the British Academy of Film and Television in London. Organised by Umbrella Training and hosted by 2012 MasterChef winner, TV chef, restaurateur and cookbook author Shelina Permalloo, the awards were presented to talented chefs, staff, supervisors and managers from…
Mitie Spain has acquired Biservicus Group, an installer and integrator of fire, security and alarm systems. Based in the Canary Islands, Biservicus is accredited and licensed to provide security services across the country. Over the last 30 years the company has installed 8,000 security alarms for 4,000 customers. and is certified to deliver security services…
London Metropolitan University has selected BaxterStorey to develop a nutritious and sustainable offering for its 13,500-strong student population. The one-year partnership with the hospitality business includes an option to extend for a further year. From August, BaxterStorey will revamp the university’s current offering across its Aldgate and Holloway campuses, with a focus on health and sustainability. As well…
A £500,000 donation from Compass Group will support delivery of hospitality and professional services apprenticeships by the West Midlands Combined Authority (WMCA). Made via the Apprenticeship Levy Fund, the funding will help people gain the skills, knowledge and behaviours needed to enter and progress within the hospitality sector and give West Midlands businesses access to…
Paul Bowles has been appointed as general manager of the 7,500-seat Mountain Health Arena and Convention Center in Huntington, West Virginia which is operated by ASM Global. Bowles was previously general manager of the Appalachian Wireless Arena in Pikeville, Kentucky, where he drove the expansion of national acts and substantially increased annual revenue by 50…
Aramark has announced the recent graduation of 16 chefs from the Culinary Institute of America (CIA) ProChef® program. An essential part of the group’s culinary ambitions and CPD strategy, the program typically influences menu selection at diverse locations including colleges, universities, professional sports arenas, convention centers, and hospitals across the United States and Canada. Earning…
BaxterStorey is the first UK caterer to achieve ‘World Class’ status under ‘Hospitality Assured’, the quality standard from the Institute of Hospitality. Described as ‘vibrant and cool’ by assessors, the business achieved 86.4 per cent for its assessment which catapults it to the top of the leaderboard (the average score for caterers is 73.2 per…
This fall, Aramark Collegiate Hospitality is offering innovative new ordering technologies and food concepts, designed with industry and campus-specific data, to deliver dining programs that engage and ground students. Each college campus is as unique as its medley of students, and this fall Aramark (NYSE: ARMK) is offering innovative new ordering technologies and food concepts,…
Delaware North has been awarded a new 15-year contract by the National Park Service (NPS) to offer retail, food and beverage services at Yellowstone National Park. Following a competitive bidding process, the global foodservice, retail and hospitality company was selected to continue operating the park’s 11 General Stores as it has done since 2003. The stores…
Elior UK, the official hospitality partner of Scottish Rugby, has delivered catering and hospitality services for a series of concerts at the BT Murrayfield stadium in Edinburgh, including a record attendance for Scotland of 65,000 fans at a Harry Styles performance, and a Bruce Springsteen concert. Scottish Rugby hosted over 250,000 fans across all four…
EFL Champions, Burnley Football Club, have selected Levy UK + Ireland to deliver matchday concourse catering, hospitality, and conferencing and events services from the start of the 2023/24 season when they will rejoin the English Premier League. The collaboration will see the middle tier of Turf Moor’s Jimmy McIlroy stand, redeveloped into a revolutionary new…
Ecolab has acquired Deloitte’s Brand Operations Services business as part of a strategy to expand its EcoSure division to offer end-to-end brand analysis and protection strategies for hospitality, restaurant and retail operators in more than 110 countries. The acquisition will leverage the TrueView analytics platform developed by Deloitte to better deliver onsite inspections and data-driven…
Sodexo has acquired 100 per cent ownership of STH (Sports, Travel and Hospitality), the global provider of travel, hospitality and ticketing programmes it launched with the Mike Burton Group in 2005. STH designs and markets travel and hospitality programs for a number of prestigious sporting events including the Rugby World Cup and the Australian Open.…
Eleven graduate baristas have completed an eight-week Specialty Barista Traineeship in a successful collaboration between Company of Cooks, Gather & Gather, Vacherin, and social enterprise Well Grounded. The programme provides technical coffee training and employability skills, with paid work placements at prestigious London sites within the portfolios of the three hospitality businesses, all part of…
ASM Global has appointed venue and events veteran Tony Hodgins as general manager of the Pennsylvania Convention Center (PCC). PCC is located in Center City Philadelphia at the heart of the city’s many cultural offerings and world-class dining and entertainment scene. Managed by ASM Global, the center is the 14th largest facility in the United…
Philips MediaSuite TVs are transforming the entertainment experience for guests in more than 140 apartment-styled suites at Miami’s luxury Beach Haus while achieving time and cost savings in the daily running of the property. Located along Miami’s world famous sandy beaches in the affluent, up-scale village of Bal Harbour, the Beach Haus occupies three buildings…
Broadcast in anticipation of International Women’s Day, Episode 6 of Mark! (Aramark’s new podcast series) focuses on two Aramark leaders who also happen to be women. Barbara Flanagan is the President of Student Nutrition, our line of business that serves K-12 institutions across the United States, and Brisbane Vaillancourt is a regional vice president in…
Compass Group sports and entertainment catering business Levy UK + Ireland is continuing its partnership with the ExCeL convention centre in London’s Docklands following a long-term extension of its contract. Levy UK+I has been the catering partner at ExCeL since 2000 and is responsible for putting food and drink at the heart of events, delivering…
Compass Group business Levy UK + Ireland is launching BUILT by Levy – a multi-disciplined service solution that gives venues the advantage of experts under one umbrella to reimagine food and drink spaces. BUILT by Levy’s expertise has been strengthened further with the formation of a new joint venture with long-term design and build associates,…
In a macro-economic context featuring several challenges including political uncertainty, rising interest rates, a surge in development costs and ESG-related pressures, the hospitality industry has shown great resilience with numerous signs of a well-engaged trading recovery. At an industry day hosted by Glion Institute of Higher Education London for its MSc Real Estate, Finance and…
Compass Group business Restaurant Associates has won a contract to deliver food and guest services at Hinxton Hall Conference Centre in South Cambridgeshire. Hinxton Hall is located on a hundred-acre estate bordering the River Cam which forms part of the Wellcome Genome Campus – the home of some of the world’s leading institutes and organisations…
Delaware North has acquired the Best Western Premier Grand Canyon Squire Inn expanding its presence in the North American parks and lodging market.The 322-room hotel and resort is situated in Tusayan, Arizona, 7 miles from the South Rim entrance of Grand Canyon National Park, making it one of the closest lodging options to the park…
IHG Hotels & Resorts is set to debut Philips MediaSuite TVs in guest rooms across its portfolio of 6,000 properties in 100 countries under a new agreement with PPDS. IHG – one of the world’s leading hospitality groups, operates multiple hotel and hospitality brands including InterContinental Hotels & Resorts, Kimpton Hotels & Restaurants, the Holiday…
One New Change in St Pauls, London has opened its doors to licensed experiental venue, The F1 Arcade. Described as a “first of its kind”, the new venue offers guests an immersive state of the art F1 racing simulation adventure. Featuring 60 motion F1 simulators, guests can experience the thrill of racing for themselves, complemented…
East Dunbartonshire Council-owned Kilmardinny House has been named “Scotland’s Best Funeral Tea Venue” at this year’s Scottish Funeral Awards which recognise businesses which go the extra mile to ensure customers are offered exceptional service during a difficult time. Catering at the Grade A Listed mansion house in Bearsden which overlooks Kilmardinny Loch is provided by…
ASM Global has launched a “Global Month of Giving” initiative which provides opportunities for team members to dedicate their time, talent and “treasure” through volunteering, and giving back and engaging in local community initiatives. The initiative extends the entertainment company’s CSR platform, ASM Global Acts, which was unveled last year, by elevating its commitment to…
ASM Global has promoted Alex Merchán to the position of chief marketing officer with responsibility for its portfolio of 20,000 events across 350 venues hosting more than 164 million guests worldwide. In his new role, Merchán, who served most recently as EVP Marketing, will spearhead the company’s branding and positioning across key areas including global…
ASM Global has appointed Patrick Lynch as senior vice president of private events for the United States. An experienced sales leader with a record of scaling revenues across various industries including financial services, technology, hospitality and restaurants, Lynch was most recently head of sales and customer success for the e-commerce and marketing platform, Mercato. Lynch will…
United Kingdom-based online hospitality training provider The National Hospitality Academy will offer courses internationally after joining forces with UAE-based training provider Save Fast which operates across the MEA region. The National Hospitality Academy will provide Save Fast with 70 e-learning courses covering everything from food hygiene to GDPR, and from cellar training to customer service.…
As the UK marks Hospitality Apprenticeships Week, Jonathan Foot, Compass Group’s Head of Apprenticeships and Early Careers, discusses the company’s Junior Chef Academy and other initiative it is engaging with to attract talent into the catering and hospitality sector. Hospitality Apprenticeships Week is upon us and it’s the perfect chance to shout about the fantastic…
Candice Webber has joined Bennett Hay to lead the boutique UK hospitality operator’s focus on food and drink and to head its culinary team. As Culinary Director, Candice will take on a senior role in the operator’s leadership team which already has a notable female headcount. Candice will be responsible for developing Bennett Hay’s company-wide…
Elior UK have been awarded a staff catering contract at Tennent Caledonian Breweries’ Wellpark brewery in Glasgow. The three-year contract will see Elior provide an all-day service in the brewery’s canteen, for up to 375 staff, comprising breakfast and a lunch offer which includes a deli bar and grab and go service. The offer will…
Hard Rock Hotel Amsterdam American – one of the world’s most iconic and visited establishments, is bringing the superstar experience to all guest rooms following the installation of tailored Philips Pro TV solutions. PPDS, the exclusive global provider of Philips digital signage, interactive displays, direct view LED and professional TV products and solutions, supplied Netflix-ready,…
An attraction that has been years in the making has finally been cleared for takeoff at Kennedy Space Center Visitor Complex (KSCVC) in Florida. Gateway™: The Deep Space Launch Complex formally opened to the public Wednesday with a grand opening ceremony attended by Delaware North CEO Jerry Jacobs Jr., KSCVC Chief Operating Officer Therrin Protze and…
The Crown Estate is hosting a first of its kind jobs fair to help support its hospitality customers with staff shortfall. The event will take place on Tuesday 14th June at Park Row on Brewer Street, between 10am and 4pm, offering over 500 applicants the opportunity to gain a hospitality role in London’s vibrant WestEnd.…
The hospitality sector in the United Kingdom is facing fresh warnings following the release of data from Cloudfm suggesting that only 30 per cent of restaurant estates meet the required standards. Building testing and certification is a legal requirement with non-conformity resulting in fines and even the imprisonment and disqualification of company directors. Companies also…
ASM Global and its culinary division SAVOR have opened the 3,300 capacity Tech Port Arena in San Antonio, Texas with a sellout event headlined by rock band The Smashing Pumpkins who helped showcase state-of-the-art facility, sightlines, VIP amenities and a unique hospitality offering. Billed as the most technologically advanced lifestyle entertainment venue in the world,…
Jack O’Toole, President and Co-Founder of FreshAirSensor, explains how monitoring for smoking is helping ensure a comfortable and enjoyable guest experience at JNR Management – Best Western and Marriott hotels in New England. JNR Management owns and operates Best Western, Marriott, and other branded hotels across New England. Robins Patel, principal owner at JNR, identifies…
A partnership between Finnish eco materials company Sulapac and Dubai-based sustainability startup BIRD Collaborative has seen millions of sustainable straws made from a patented wood chip and plant resin delivered to luxury hotels, restaurants, wellness centres and clubs in the United Arab Emirates since 2021. Hotels already offering the sustainable straws as part of the…
Leo Coates has joined hospitality business Bennett Hay as director of operations in a role that involves overseeing 180 staff and a portfolio of clients including notable corporate workspaces, estates and landmark destinations. Coates brings significant experience in the workplace sector having previously worked for Compass Group subsidiary Restaurant Associates, Vacherin and CH&Co. He joins…
Brett Archer, general manager of Delaware North’s Tenaya Lodge at Yosemite on the outskirts of Yosemite National Park in California, was the guest participant in a recent Let’s Talk About CEX! customer and employee experience podcast. Archer, who has been with Delaware North since 1993, shared some of his hospitality “philosophies” with podcast host, Maxine…
Allegiant Stadium in Paradise, Nevada, has achieved a first-place ranking for gameday satisfaction in the league’s 2021-2 ‘Voice of the Fan’ survey of 30 stadiums. The accolade for the ASM Global-managed sporting venue is based on ‘driveway-to-driveway’ ratings, with ticketholders questioned on a range of topics, including handling of traffic, parking management, security screenings, quality…
01.11.2021, 14:11 Milestone for UK’s Tallest Premier Inn Hotel Rockwell and Whitbread have marked the official topping out ceremony for the UK’s tallest Premier Inn hotel at Westferry in London. Located adjacent to Westferry DLR station, the £151 million project comprising a 400-bedroom hotel and 68 new homes will now mark Westferry as a destination in…
18.10.2021, 15:09 Celebrating Hospitality Apprenticeship Week 2021 With Hospitality Apprenticeship Week underway in the United Kingdom, Jonathan Foot, Head of Apprenticeships and Early Careers at Compass Group UK&I, explains why apprenticeships are relevant to people of all ages. At Compass Group UK and Ireland, we fully support any initiative which shines a light on our…
12.10.2021, 08:20 ESS Expands Mental Health First Aider Programme During the last 18 months, Compass Group subsidiary ESS has worked with Mental Health First Aid England to train over a hundred mental health first aiders. Employees ranging from frontline operatives to members of the company’s senior leadership team have participated in the programme which aims…
23.09.2021, 17:29 London Metropolitan University Catering Contract London Metropolitan University has awarded a new catering and hospitality contract to Gather & Gather. The two-year contract which commenced on 1st August 2021 is worth £1.5 million and will see Gather & Gather introduce fresh and innovative menus at multiple outlets within the university’s campuses on Holloway…
26.08.2021, 08:56 Taking Culinary Apprenticeships Forward with Marcus Wareing Compass Group has launched a new apprenticeship programme in collaboration with Michelin-starred celebrity chef Marcus Wareing and hospitality training provider, HIT Training. ‘Forward with Marcus Wareing’ is an enhanced programme that complements the UK Level 4 Senior Culinary Chef and Level 5 Operations Departmental Manager apprenticeship…
15.06.2021, 09:03 Abba Hotels Installs 1,000 Philips MediaSuite Hospitality TVs European hotel operator Abba Hoteles S.A., has selected Philips MediaSuite hospitality TVs from PPDS as part of its in-room upgrade programme. The group, which has 22 boutique hotel sites across 14 different locations, including Madrid, Barcelona and Berlin, has been operating for more than…
07.06.2021, 12:35 Newbury Racecourse Catering and Hospitality Contract Newbury Racecourse has selected Compass Group business, Levy UK + I, for a ten-year contract to support its raceday and corporate operations with catering and hospitality services. Levy will work with the racecourse and events venue in Berkshire to complementing a drive to deliver memorable experiences for…
10.05.2021, 23:27 London Docklands Guest Services Contract Bennett Hay has secured a 3-year contract to manage the guest services and workplace experience at Harbour Exchange, HX, the London Dockland’s home of more than 70 diverse businesses. From this month, Bennett Hay will be responsible for bringing to life HX’s vibrant brand through its guest…
28.04.2021, 12:00 Chris Garside Joins Aramark Chris Garside, the former CEO of Compass Group UK and Ireland, has been appointed as Head of Sales and Business Development by Aramark International with effect from May 17. Garside comes to Aramark following a successful career with Compass Group. As a member of the Executive Board of Compass…
20.04.2021, 13:05 Supporting the Hospitality Industry in Wales The launch of Compass Cymru by the UK’s largest food and support services firm introduces a novel approach to developing regional talent and supply chains. Headed by managing director, Jane Byrd, the new organisation already operates in more than 60 sites across Wales and employs thousands of…
The Trafford College Group has named Compass Group UK and Ireland ‘Hospitality Employer of the Year’ at its annual Apprenticeship of the Year Awards. The award recognises the foodservice giant’s commitment to training and development during a two-year collaboration with the Manchester based Further Education provider. Lola Docherty, Apprentice Business Development Manager – Hospitality, Hair and Beauty at…
10.12.2020, 12:46 Revolutionising the Guest Experience Peter Vinke, Director of International Key Accounts at Philips Professional Display Solutions (PPDS) discusses the evolution of Android-powered Hospitality TV during the Covid-19 pandemic. The impact of COVID-19 has had a massive effect on, and continues to affect, the global economy, with few businesses unimpacted. While many sectors…
Compass Group UK and Ireland’s annual Compass Chef of the Year competition last week celebrated the depth of talent across the foodservice and facility services group. Despite operating a COVID safe format the competition remained as fierce as ever and the quality of food outstanding. Peter German from Restaurant Associates walked away as the 2020…
22.10.2020, 14:24 Moving Forward Together Hospitality group Bennett Hay has launched the Forward Together support initiative for employees who have been impacted by redundancy during the Covid-19 pandemic. The initiative is built around a private community and focuses on four pillars: Community support, Wellbeing, a Foundation Fund and What’s Next. The online resource provides far reaching information and advice along with interactive sessions to help employees navigate a…
Compass Group’s “You Matter” campaign builds on its partnership with charity Hospitality Action to improve support for employees who are experiencing mental health challenges. This week, company’s staff in the UK and Ireland will be encouraged to “Ask Twice” when checking if colleagues are ok to prompt them to speak up if they are struggling.…
03.08.2020, 14:40 Preventing Transmission of Covid-19 From TV Remote Controls A new app from Philips Professional Display Solutions (Philips PDS) will help prevent the transmission of COVID-19 and disease-causing bacteria from TV remote controls. Compatible with selected Philips Hospitality TVs, the health and hygiene inspired app allows guests to control their in-room TV using their…
27.04.2020, 16:43 Adapting Corporate Catering Post-Lockdown Catering and FM industry representatives in virtual ‘Connect and Collaborate’ workshops hosted by Bartlett Mitchell, have identified ‘takeaways’, shift-based lunches, and pre-ordering as key features of any new ‘normal’ when the UK’s corporate catering sector enters into a phased recovery from COVID-19 lockdown. The workshops discussed significant changes that are…
05.03.2020, 15:22 Run to the Moon UK contract caterer Vacherin has launched a company-wide ‘Run to the Moon’ challenge to support colleagues’ physical and mental wellbeing, and encourage a healthier lifestyle.. Reinforcing the company’s commitment to supporting a happy and healthy workforce, the new challenge invites every team member to embark on a physical challenge…
17.02.2020, 23:09 Arena Savoy Lecture 2020 Dr Andy Kemp MBE, group sales and marketing director for UK food wholesaler Bidfood, will take to the podium in March to deliver this year’s Arena Savoy Lecture. Awarded an MBE in June 2019 and an Honorary Doctorate from the University of West London in 2017 for his…
11.02.2020, 10:56 Lutron at ISE 2020 Lighting control solutions manufacturer Lutron Electronics is sponsoring the Hospitality Technology Summit at Hotel Okura Amsterdam on 13 February 2020 as it showcases its newest lighting, blind and temperature control solutions at ISE 2020. The company has embraced the art of bespoke finishing in response to customer demand for…
03.02.2020, 13:12 Ensuring Sky-high Levels of Hygiene After the Holiday Rush Paul Casson, Technical Field Manager with Rentokil Specialist Hygiene, says February is the perfect time for businesses in the hospitality sector to implement a deep clean. With Christmas a distant memory, and New Year’s resolutions in full swing, January and February can be…
20.01.2020, 13:35 Supporting Better Mental Health Awareness Compass Group UK & Ireland has joined forces with Hospitality Action (HA) to support the industry charity’s major new mental health awareness programme. Today is Blue Monday, widely recognised as the saddest day of the year, when post-festive season finances are at their worst and many new year’s…
08.01.2020, 13:48 Umbrella Training Announces Internal COO Appointment Training and apprenticeship provider to the UK’s hospitality sector, Umbrella Training, has promoted Jo Simovic to the post of chief operating officer. Formerly director of excellence, Simovic will assume her new role overseeing operations and quality at Umbrella Training and sister company, Elite Hospitality Assessment Professionals (EHAP),…
01.11.2019, 12:44 The Clink Charity Partnership A new partnership between Bartlett Mitchell and The Clink Charity will provide prisoners enrolled on the independent UK caterer’s training programmes with barista skills. Under the collaboration, the caterer will also roll out its sustainable Fairtrade coffee offer across The Clink’s four restaurants and Manchester café. In addition to introducing…
Lockheed Martin has selected Aramark to deliver comprehensive hospitality services at its 300,000 square foot Center for Leadership Excellence (CLE) conference center and lodging facility in Bethesda, Maryland. The CLE supports the company’s training courses, business meetings and conferences and comprises of a 250-seat amphitheater, eight large training rooms, 18 conference rooms, two full service…
07.08.2019, 12:06 Launch of ‘Hospitality Superheroes’ Mentoring Programme With Hospitality Apprenticeship Week underway in the United Kingdom, Umbrella Training has introduced the ‘Hospitality Superheroes’ mentoring programme to inspire and support apprentices in the sector. The programme is being supported by fifteen high-profile people from the hospitality industry who will mentor Umbrella Apprentices working in restaurants,…
09.05.2019, 19:22 Trialling the World’s First On-site Legionella DNA Test Landsec and Spartan Bioscience have unveiled plans to trial the first ever on-site Legionella DNA testing kit in the United Kingdom beginning this month. According to its manufacturer, the Spartan test provides accurate qPCR Legionella results within 45 minutes to enable building operators to take…
29.03.2019, 12:18 Reshaping the Workplace Food Landscape Restaurant Associates and Levy Leisure have rebranded as RA Venues and Rapport following a restructuring exercise that brings both companies and several restaurants under the control of new Compass Group operating subsidiary, RA Group. The move which aligns the contract foodservice company’s UK and U.S. brands, is also…
20.03.2019, 14:31 Supporting the Unemployed Compass Group has partnered with industry charity Springboard, One Housing Group and Your Story to host a UKHospitality and Department for Work and Pensions (DWP) event to provide support for unemployed people in London. The event in support of the DWP’s Hospitality Works 2019 campaign launched earlier this year under…
11.03.2019, 16:20 Purple Umbrella Award for Ritz Apprentice Holly Langan, an apprentice with The Ritz London, has been presented with a ‘Purple Umbrella’ award by Brian Turner CBE and Adele Oxberry, managing director of Umbrella Training, at a high-profile ceremony in London. Langan who is a member of the 5-star hotel’s hospitality team, was…