Broadcast in anticipation of International Women’s Day, Episode 6 of Mark! (Aramark’s new podcast series) focuses on two Aramark leaders who also happen to be women. Barbara Flanagan is the President of Student Nutrition, our line of business that serves K-12 institutions across the United States, and Brisbane Vaillancourt is a regional vice president in…
Hospitality
Compass Group sports and entertainment catering business Levy UK + Ireland is continuing its partnership with the ExCeL convention centre in London’s Docklands following a long-term extension of its contract. Levy UK+I has been the catering partner at ExCeL since 2000 and is responsible for putting food and drink at the heart of events, delivering…
Compass Group business Levy UK + Ireland is launching BUILT by Levy – a multi-disciplined service solution that gives venues the advantage of experts under one umbrella to reimagine food and drink spaces. BUILT by Levy’s expertise has been strengthened further with the formation of a new joint venture with long-term design and build associates,…
In a macro-economic context featuring several challenges including political uncertainty, rising interest rates, a surge in development costs and ESG-related pressures, the hospitality industry has shown great resilience with numerous signs of a well-engaged trading recovery. At an industry day hosted by Glion Institute of Higher Education London for its MSc Real Estate, Finance and…
Compass Group business Restaurant Associates has won a contract to deliver food and guest services at Hinxton Hall Conference Centre in South Cambridgeshire. Hinxton Hall is located on a hundred-acre estate bordering the River Cam which forms part of the Wellcome Genome Campus – the home of some of the world’s leading institutes and organisations…
Delaware North has acquired the Best Western Premier Grand Canyon Squire Inn expanding its presence in the North American parks and lodging market.The 322-room hotel and resort is situated in Tusayan, Arizona, 7 miles from the South Rim entrance of Grand Canyon National Park, making it one of the closest lodging options to the park…
IHG Hotels & Resorts is set to debut Philips MediaSuite TVs in guest rooms across its portfolio of 6,000 properties in 100 countries under a new agreement with PPDS. IHG – one of the world’s leading hospitality groups, operates multiple hotel and hospitality brands including InterContinental Hotels & Resorts, Kimpton Hotels & Restaurants, the Holiday…
One New Change in St Pauls, London has opened its doors to licensed experiental venue, The F1 Arcade. Described as a “first of its kind”, the new venue offers guests an immersive state of the art F1 racing simulation adventure. Featuring 60 motion F1 simulators, guests can experience the thrill of racing for themselves, complemented…
East Dunbartonshire Council-owned Kilmardinny House has been named “Scotland’s Best Funeral Tea Venue” at this year’s Scottish Funeral Awards which recognise businesses which go the extra mile to ensure customers are offered exceptional service during a difficult time. Catering at the Grade A Listed mansion house in Bearsden which overlooks Kilmardinny Loch is provided by…
ASM Global has launched a “Global Month of Giving” initiative which provides opportunities for team members to dedicate their time, talent and “treasure” through volunteering, and giving back and engaging in local community initiatives. The initiative extends the entertainment company’s CSR platform, ASM Global Acts, which was unveled last year, by elevating its commitment to…
ASM Global has promoted Alex Merchán to the position of chief marketing officer with responsibility for its portfolio of 20,000 events across 350 venues hosting more than 164 million guests worldwide. In his new role, Merchán, who served most recently as EVP Marketing, will spearhead the company’s branding and positioning across key areas including global…
ASM Global has appointed Patrick Lynch as senior vice president of private events for the United States. An experienced sales leader with a record of scaling revenues across various industries including financial services, technology, hospitality and restaurants, Lynch was most recently head of sales and customer success for the e-commerce and marketing platform, Mercato. Lynch will…
United Kingdom-based online hospitality training provider The National Hospitality Academy will offer courses internationally after joining forces with UAE-based training provider Save Fast which operates across the MEA region. The National Hospitality Academy will provide Save Fast with 70 e-learning courses covering everything from food hygiene to GDPR, and from cellar training to customer service.…
As the UK marks Hospitality Apprenticeships Week, Jonathan Foot, Compass Group’s Head of Apprenticeships and Early Careers, discusses the company’s Junior Chef Academy and other initiative it is engaging with to attract talent into the catering and hospitality sector. Hospitality Apprenticeships Week is upon us and it’s the perfect chance to shout about the fantastic…
Candice Webber has joined Bennett Hay to lead the boutique UK hospitality operator’s focus on food and drink and to head its culinary team. As Culinary Director, Candice will take on a senior role in the operator’s leadership team which already has a notable female headcount. Candice will be responsible for developing Bennett Hay’s company-wide…
Elior UK have been awarded a staff catering contract at Tennent Caledonian Breweries’ Wellpark brewery in Glasgow. The three-year contract will see Elior provide an all-day service in the brewery’s canteen, for up to 375 staff, comprising breakfast and a lunch offer which includes a deli bar and grab and go service. The offer will…
Hard Rock Hotel Amsterdam American – one of the world’s most iconic and visited establishments, is bringing the superstar experience to all guest rooms following the installation of tailored Philips Pro TV solutions. PPDS, the exclusive global provider of Philips digital signage, interactive displays, direct view LED and professional TV products and solutions, supplied Netflix-ready,…
An attraction that has been years in the making has finally been cleared for takeoff at Kennedy Space Center Visitor Complex (KSCVC) in Florida. Gateway™: The Deep Space Launch Complex formally opened to the public Wednesday with a grand opening ceremony attended by Delaware North CEO Jerry Jacobs Jr., KSCVC Chief Operating Officer Therrin Protze and…
The Crown Estate is hosting a first of its kind jobs fair to help support its hospitality customers with staff shortfall. The event will take place on Tuesday 14th June at Park Row on Brewer Street, between 10am and 4pm, offering over 500 applicants the opportunity to gain a hospitality role in London’s vibrant WestEnd.…
The hospitality sector in the United Kingdom is facing fresh warnings following the release of data from Cloudfm suggesting that only 30 per cent of restaurant estates meet the required standards. Building testing and certification is a legal requirement with non-conformity resulting in fines and even the imprisonment and disqualification of company directors. Companies also…
ASM Global and its culinary division SAVOR have opened the 3,300 capacity Tech Port Arena in San Antonio, Texas with a sellout event headlined by rock band The Smashing Pumpkins who helped showcase state-of-the-art facility, sightlines, VIP amenities and a unique hospitality offering. Billed as the most technologically advanced lifestyle entertainment venue in the world,…
Jack O’Toole, President and Co-Founder of FreshAirSensor, explains how monitoring for smoking is helping ensure a comfortable and enjoyable guest experience at JNR Management – Best Western and Marriott hotels in New England. JNR Management owns and operates Best Western, Marriott, and other branded hotels across New England. Robins Patel, principal owner at JNR, identifies…
A partnership between Finnish eco materials company Sulapac and Dubai-based sustainability startup BIRD Collaborative has seen millions of sustainable straws made from a patented wood chip and plant resin delivered to luxury hotels, restaurants, wellness centres and clubs in the United Arab Emirates since 2021. Hotels already offering the sustainable straws as part of the…
Leo Coates has joined hospitality business Bennett Hay as director of operations in a role that involves overseeing 180 staff and a portfolio of clients including notable corporate workspaces, estates and landmark destinations. Coates brings significant experience in the workplace sector having previously worked for Compass Group subsidiary Restaurant Associates, Vacherin and CH&Co. He joins…
Brett Archer, general manager of Delaware North’s Tenaya Lodge at Yosemite on the outskirts of Yosemite National Park in California, was the guest participant in a recent Let’s Talk About CEX! customer and employee experience podcast. Archer, who has been with Delaware North since 1993, shared some of his hospitality “philosophies” with podcast host, Maxine…
Allegiant Stadium in Paradise, Nevada, has achieved a first-place ranking for gameday satisfaction in the league’s 2021-2 ‘Voice of the Fan’ survey of 30 stadiums. The accolade for the ASM Global-managed sporting venue is based on ‘driveway-to-driveway’ ratings, with ticketholders questioned on a range of topics, including handling of traffic, parking management, security screenings, quality…
01.11.2021, 14:11 Milestone for UK’s Tallest Premier Inn Hotel Rockwell and Whitbread have marked the official topping out ceremony for the UK’s tallest Premier Inn hotel at Westferry in London. Located adjacent to Westferry DLR station, the £151 million project comprising a 400-bedroom hotel and 68 new homes will now mark Westferry as a destination in…
18.10.2021, 15:09 Celebrating Hospitality Apprenticeship Week 2021 With Hospitality Apprenticeship Week underway in the United Kingdom, Jonathan Foot, Head of Apprenticeships and Early Careers at Compass Group UK&I, explains why apprenticeships are relevant to people of all ages. At Compass Group UK and Ireland, we fully support any initiative which shines a light on our…
12.10.2021, 08:20 ESS Expands Mental Health First Aider Programme During the last 18 months, Compass Group subsidiary ESS has worked with Mental Health First Aid England to train over a hundred mental health first aiders. Employees ranging from frontline operatives to members of the company’s senior leadership team have participated in the programme which aims…
23.09.2021, 17:29 London Metropolitan University Catering Contract London Metropolitan University has awarded a new catering and hospitality contract to Gather & Gather. The two-year contract which commenced on 1st August 2021 is worth £1.5 million and will see Gather & Gather introduce fresh and innovative menus at multiple outlets within the university’s campuses on Holloway…
26.08.2021, 08:56 Taking Culinary Apprenticeships Forward with Marcus Wareing Compass Group has launched a new apprenticeship programme in collaboration with Michelin-starred celebrity chef Marcus Wareing and hospitality training provider, HIT Training. ‘Forward with Marcus Wareing’ is an enhanced programme that complements the UK Level 4 Senior Culinary Chef and Level 5 Operations Departmental Manager apprenticeship…