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IFMA White Paper on Navigating Transformation in FM

With facilities management currently navigating new inflection points which call for new working methods, IFMA Director of Research Jeffrey Saunders Mark Mobach, Ph.D., and IFMA Fellow Nancy Sanquist have authored a new white paper that discusses some of the most critical issues facing the industry. seeking_higher_ground_wp.61bf69baacc2

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Hochiki Announces Senior Global Appointment

Global life safety solutions provider Hochiki has elevated Shinsuke Kubo, manaaging director of its operations in the Middle East who is based in Dubai, to the new role of Commercial Director for Hochiki Europe, Middle East, Africa (MEA) and India. Kubo will relocate to the company’s UK head office in Gillingham, Kent and undertaking regular…

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A Happy Ending: UAE Leading the Way in Measuring User Satisfaction with Government Services

According to a new report by think tank The Serco Institute and ExperienceLab, the UAE has become a world leader in measuring user satisfaction with government services, having first made ‘happiness’ an area of high priority in 2016 as part of its wider National Programme for Happiness and Wellbeing which pledges to incorporate happiness into…

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