21.09.2020, 13:09 A Bright Future for Saudi Arabia Serco Middle East CEO, Phil Malem, has described the Kingdom’s Vision 2030 development blueprint as a catalyst for transformation in the wake of Covid-19. His upbeat assessment was delivered during a special podcast from the company in advance of Saudi National Day on 23 September, in which he…
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14.09.2020, 12:25 Delivering Positive Social Outcomes A dedicated remand strategy developed by Serco for the Adelaide Remand Centre (ARC) is helping the South Australian Government achieve its target of reducing reoffending by 10 per cent. The global support services provider’s partnership with 133-year old prison support organisation, OARS Community Transitions, has already facilitated more than…
12.08.2020, 11:37 A Unique Opportunity for Student Nurses In partnership with the University of Southern Queensland, Serco Australia is offering professional placements for nursing students at Southern Queensland Correctional Centre (SQCC). The initiative pairs students with experienced mental health nurses and involve a variety of workplace experiences that typically include assisting with medical and mental…
30.07.2020, 14:58 Serco Reopens Leisure Facilities Serco Leisure has reopened sports and fitness facilities it operates under contract following the lifting of Covid-19 restrictions in the United Kingdom. The company operates many of the highest-profile leisure sites in the country, including the National Sports Centres Bisham Abbey, Lilleshall and Stoke Mandeville Stadium, which it operates…
15.07.2020, 09:29 Serco Invites Nominations for Healthy Communities Grants Serco Australia is accepting nominations for its Healthy Communities grants program for not-for-profit organisations engaged in health and wellbeing activities Perth’s South Metropolitan region. The programme which provides grants of up to AUD 1,500 is managed by the Serco team at Fiona Stanley Hospital (FSH). Serco FSH Contract…
24.06.2020, 09:17 Serco Middle East Appoints New Managing Director Wallace Weatherill has been appointed as managing director of Serco Middle East in a role that will include spearheading the operations of Dubai Metro – the largest automated transport system in the region, as well as the Emirate’s tram system. Wallace has worked in the Middle…
16.06.2020, 09:23 Mark Irwin to Succeed Kevin Craven as CEO of Serco UK & Europe Serco has appointed Mark Irwin, CEO of Asia Pacific, to succeed Kevin Craven who steps down as Chief Executive Officer – UK & Europe in the autumn. Before joining Serco seven years ago, Irwin worked in Asia for a private-equity backed…
28.05.2020, 10:53 The ‘Nudges’ of Nudge Theory Serco Middle East explain why COVID-19 is changing how businesses manage employee experience in the UAE and wider Gulf region. The management of employee experience is changing rapidly as the Covid-19 pandemic forces organisations to place restrictions on how staff perform their work with employees, themselves, learning new ways of working. The restrictions and changes…
13.02.2020, 10:45 Settled, Well Run and Safer Serco, which manages and operates HMP Dovegate on behalf of the Ministry of Justice, has welcomed the latest report by Peter Clarke, HM Chief Inspector of Prisons, which says the prison has ‘made some notable progress over the last two years, becoming a safer prison’. The Inspectors reported…
12.02.2020, 10:30 Celebrating Outstanding Talent Serco Middle East has celebrated the people behind its business at the annual Serco Middle East Pulse Awards which recognise exceptional work by staff in the region. A gala dinner event which was attended by 200 Serco employees and Group CEO, Rupert Soames, honoured employees for their roles in delivering…
02.10.2019, 23:35 Serco Selected for US $968 Million U.S. Navy Contract Vehicle The United States Naval Information Warfare Systems Command (NAVWAR) has named Serco Inc., as one of eight awardees for an Indefinite Delivery, Indefinite Quantity (ID/IQ) multiple award contract. Serco will continue to support the U.S. Navy with the modernization of shore-based Command, Control,…
06.06.2019, 10:17 UK Leisure Industry First Serco’s leisure division has become the first operator in the United Kingdom, and only one of a handful, globally, to achieve accreditation of its energy management systems to the new (BSI) ISO 50001:2018 energy management standard. The company operates in an energy-intensive sector and has a large carbon footprint…
06.06.2019, 10:17 UK Leisure Industry First Serco’s leisure division has become the first operator in the United Kingdom, and only one of a handful, globally, to achieve accreditation of its energy management systems to the new (BSI) ISO 50001:2018 energy management standard. The company operates in an energy-intensive sector and has a large carbon footprint…
29.04.2019, 14:41 Zero Tolerance Campaign Gains Momentum Serco is rolling out the “Respect and Protect” campaign it introduced last month to protect its UK customer-facing staff from aggressive or abusive behaviour. Bisham Abbey, a National Sports Centre, and Serco’s Chiltern & Wycombe contract have now launched campaigns at an event attended by Serco Group Chief…
16.04.2019, 10:47 New Serco Middle East CEO Phil Malem, Atkins’ former managing director of engineering and design for the Middle East & Africa (MEA) has joined Serco Middle East as its new managing director. Malem is a specialist in the energy sector who has previously served as the managing director of Atkins’ global Power and…
03.04.2019, 09:19 US Air Force NexGen IT Task Order Serco has been awarded a new US $82 million task order by the US Air Force (USAF) to manage, configure, deploy, sustain, and enhance NexGen IT solutions for US Air Force Civil Engineering (AFCE). USAF supports approximately 170 installations on more than 700 million sq ft…
18.03.2019, 09:11 Serco Awarded Adelaide Remand Centre Contract Serco has signed a AU$115 million contract with the South Australian Government to operate and upgrade Adelaide Remand Centre (ARC) which currently accommodates up to 274 prisoners. Under the contract, Serco will also develop and implement a tailor-made remand strategy focused on safety and security, and prepare…
12.03.2019, 15:05 Respect and Protect Serco has a new zero tolerance policy towards aggressive and abusive behaviour directed at customer-facing employees on environmental services contracts in the UK. Building on a successful pilot involving Sandwell Council, trade unions and police in the West Midlands, the ‘Respect and Protect’ campaign aims to lower the number of incidents…
15.02.2019, 11:09 Serco Leisure Names MD Serco has appointed Simon Bailey, formerly regional director for a portfolio of Serco Health facilities management contracts with annual revenues of £90, as managing director of its leisure business in the United Kingdom. Bailey, who joined Serco from Virgin Trains where he led rail franchise bids worth in excess…