Serco Launches Middle East Space Division

An international team from Serco presented at the 17th SpaceOps conference in the Mohammed Bin Rashid Space Centre at Dubai World Trade Centre last week, also announcing the launch of a new Space division for the Middle East. The new division will be headed by Amar Vora, who transfers from Serco’s Space division in the…


Women in Serco: Leading with Purpose

Serco Middle East CEO Phil Malem has led a lively discussion of the company’s empowerment of female employees at the Women’s Pavilion in Expo City, Duba in advance of International Women’s Day. Women in Serco: Leading with Purpose, was attended by 100 employees and was organised in collaboration with SercoInspire, the company’s internal global platform,…


AI Powered Patrol Debuts at Intersec Dubai

Billed as the world’s first “AI EagleEye Intelligent Patrol”, the latest iteration of the Intelligent Lightbar device from Zenith Technologies is being launched at Intersec Dubai 2023 (DWTC, 17th to 19th January). Zenith, an Australian company with an established presence in the Middle East since 2008, has evolved into disruptor within the Homeland Security space which…

Net Zero

ADNOC Launches Innovative Carbon Capture Well

During Abu Dhabi Sustainability Week (ADSW), ADNOC has announced the world’s first fully sequestered carbon dioxide (CO2) injection well in a carbonate saline aquifer.  The project, which is expected to begin injecting CO2 in the second quarter of 2023, marks another important step in ADNOC’s commitment to decarbonize its operations, reduce its carbon intensity by…


Farnek Awarded US $13.6 Million of Contracts in Abu Dhabi

UAE FM services provider Farnek Services LLC has been awarded several new countracts in Abu Dhabi with a value of AED 50 million (USD 13.6 Million) in 2022. The scope of work across the new contracts portfolio includes cleaning, maintenance, security, hospitality and Total Facilities Management, covering a variety of vertical sectors such as education,…

Automation & AI

DAMAC Achieves Energy Savings with AI

An artificial intelligence (AI) solution using digital twin technology is helping Dubai-based luxury developer DAMAC Properties to achieve and pass on significant reductions in utility costs.  According to the outcome of a digital simulation conducted in August 22, savings are being achieved in as little as 30 days using Deep Reinforcement Learning to learn and…


AG Facilities Solutions Deploys MRI Evolution

UAE-based AG Facilities Solutions (AGFS) has selected MRI Software’s scalable Evolution facilities management platform to assist its ongoing digital transformation. The software is expected to boost operational efficiency, increase automation, and improve access to data, allowing the company to provide more value to its customers, in addition to greater insight into process and system performance.…


New Partnership Extends Online Hospitality Training to MEA Region

United Kingdom-based online hospitality training provider The National Hospitality Academy will offer courses internationally after joining forces with UAE-based training provider Save Fast which operates across the MEA region. The National Hospitality Academy will provide Save Fast with 70 e-learning courses covering everything from food hygiene to GDPR, and from cellar training to customer service.…


UAE Students Driving Demand for London Homes

Estate agency Chestertons Global reports that a record number of applicants to UK universities from the UAE is increasing demand for new homes in Central London. Data from the UCAS university admission service confirms a record number of students from the UAE have applied to UK universities in 2022. The UK is highly regarded as…


Pittsburgh to Host Inaugural Edition of GMIS America

The UAE-sponsored Global Manufacturing and Industrialisation Summit (GMIS) has selected Pittsburgh to host the inaugural edition of GMIS America from September 28–30, 2022. Scheduled to be opened by The Hon Thomas Wolf, Governor of the Commonwealth of Pennsylvania, GMIS America will convene experts from governments and the private sector in Pittsburgh to spearhead discussions that…


A Happy Ending: UAE Leading the Way in Measuring User Satisfaction with Government Services

According to a new report by think tank The Serco Institute and ExperienceLab, the UAE has become a world leader in measuring user satisfaction with government services, having first made ‘happiness’ an area of high priority in 2016 as part of its wider National Programme for Happiness and Wellbeing which pledges to incorporate happiness into…

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